Water Damage Emergency Tips
What you can do until help arrives
Safety should always be the priority in any water damage restoration. One of the first things we do when we arrive at a water damaged property is consider the water’s class and category.
Water Category and Class
According to the IICRC, water has three different categories determined by the level of contamination.
- Category 1 Water is Clean. Cat 1 is considered safe to touch and does not pose a threat. However, even clean water becomes dirty if it's allowed to sit over time, so water removal services are needed quickly.
- Category 2 Water is Gray. This water poses a risk and should not be touched.
- Category 3 Water is Black. This water is grossly contaminated. An example of Black Water is sewage and rising flood waters. If you have a Category 3 Water Damage, leave the area.
To learn more about categories of water and how we clean each type, read our article Classification of Water and Water Category.
Do I Really Need a Water Extraction Company?
You may be wondering if you can take care of the water restoration yourself, especially if you have a Category 1 Water Damage. Write us a message, and we’ll get in touch quickly.
Water Damage Repair in Dallas, Richardson, and Plano, TX
The classification of water you have and how long it’s been standing will determine the extent of repairs needed. We will work with you and your insurance company to get your property back to preloss condition.
Have A Water Damage Emergency? Call (972) 690-1414
What To Do After Flooding
- Remove excess water by mopping and blotting.
- Wipe excess water from wood furniture after removal of lamps and tabletop items.
- Remove and prop wet upholstery and cushions.
- Place aluminum foil or wood blocks between furniture legs and wet carpeting.
- Turn air conditioning on for maximum drying in summer.
- Remove colored rugs from wet carpeting.
- Remove art objects to a safe, dry place.
- Gather loose items from floors.
What NOT To Do After Flooding
- Don't leave wet fabrics in place. Hang furs and leather goods.
- Don't leave books, magazines or other colored items on wet carpet or floors.
- Don't use your household vacuum to remove water.
- Don't use television or other household appliances.
- Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.