Highly Trained Restoration Specialists

Our staff is highly trained in fire and water damage restoration and mold remediation.  Our staff has initial and ongoing training from SERVPRO’s Corporate Training Facility and move on to obtain IICRC industry certifications.  Rest assured, we are equipped with the most up-to-date knowledge to restore your property.

We also have a Texas Mold Remediation Contractor License.  As a mold contractor, our office offers free mold inspections to all residential and commercial properties needing mold removal and remediation.  Our staff is trained to inspect for all types of mold, including black mold. No matter the size, mold is remediated to meet the Texas Department of Licensing and Regulation standards.

Additionally, our business is also an Esporta Wash System Certified firm.  We are one of the few businesses in Dallas Fort Worth that can clean clothes with mold, smoke and soot, and even sewage contaminated water.  

We are 24 hour emergency restoration and cleaning services company available to any home or business in Dallas Fort Worth.  No matter the time of day, we are faster to any size disaster.

Our staff training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • Continuing Education Classes

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Richardson offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)