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Happy 33rd Birthday SERVPRO Richardson!

12/12/2018 (Permalink)

Why SERVPRO Happy 33rd Birthday SERVPRO Richardson! SERVPRO of Richardson is celebrating a birthday! We have been a family owned and operated business for 33 years in the Dallas Fort Worth area.

SERVPRO of Richardson Celebrates 33 Years

We opened our doors 33 years ago as one of the first SERVPRO franchises in Dallas Fort Worth.  Back then, there were not many SERVPRO franchises around Dallas, but today it’s uncommon to spend any time on a major highway in Dallas Fort Worth and not see one of our bright, green trucks heading to a job.  Our metroplex has over 30 franchises servicing the North Texas population, and we are growing every year.

A lot has happened in the past 33 years.  When SERVPRO of Richardson first came into existence, we were a carpet cleaning company.  Our franchise had a team of two people, a husband and wife team. One person stayed in the office to answer the phone and schedule carpet cleaning jobs while the other did the production work in our one and only van.  

We were pretty busy running our small family company, and we still are today -- except now we have a large team of technicians, administrators, and managers traveling around DFW in our fleet of green vehicles.  We now have crews of technicians available for dispatch 24 hours a day, every day of the year.

As we looked to expand our business, we always asked our customers what other services they wanted us to perform.  This is how we learned that our customers also wanted restoration and cleaning services. We listened to what our customers wanted, and we began to invest, hire, and train.  That’s how, today, we offer one of the largest service offerings of all SERVPRO franchises in Dallas Fort Worth.

We’re not just carpet cleaners anymore.  Today we also offer:

Water Damage Restoration

We offer 24 hour emergency water cleanup in Dallas Fort Worth.  Our technicians extract standing water, disinfect and sanitize contaminated structure and textiles, demolition of permanently damaged structure, and structural drying.  Our water damage process has been scientifically proven and refined over the last 30 years.  

Fire Restoration

When the fire department leaves, our crews come in to start fire damage restoration in Dallas Fort Worth.  The first step to fire restoration is emergency board up and roof tarping. Our crews will board up broken windows, doors, and place a weatherproof tarp on your roof.  Board up services discourage theft and prevent precipitation from entering the property. When the weather doesn’t allow board up services, 24 hour live surveillance will be placed on the property until conditions are favorable.  

After board up services, we will remove damaged structure, clean and deodorize the entire property, move out, clean, and store all salvageable belongings, and then rebuild the property.  We are one of the few businesses in Dallas Fort Worth that offer complete fire restoration services.

Mold Cleanup / Mold Remediation

We are a licensed Mold Remediation Contractor for the state of Texas.  Our office offers free mold inspections and bids to any home or business in Dallas Fort Worth.  During mold remediation, we install temporary mold containment and also run HEPA vacuums to prevent the spread of mold during cleanup.

Dallas Flooding Cleanup

Our franchise has responded to natural disasters for over a decade.  We are experienced in restoring flood damaged properties after a hurricane or thunderstorms.  We also have the expertise to handle a response to major wind and hail storms, tornadoes, and wildfires.

Biohazard Cleaning

We have experience cleaning homes and commercial properties with biohazard needs.  We clean up are unattended deaths, crime scenes involving trauma and homicides and traumatic accidents.  We have also cleaned homes that gone through SWAT procedures and need chemical cleanup such as tear gas.

Reconstruction / Rebuild

We are one of the few full service SERVPRO franchises in DFW that also offer reconstruction services after mitigation work has been completed.  Our reconstruction team will rebuild any part of your home or business that was permanently damaged.

Air Duct and HVAC Cleaning

We offer residential and commercial air duct and HVAC cleaning.  We offer free estimates and can clean air ducts during off business hours to prevent the disruption of a normal business day.  

Esporta Textile and Clothing Cleaning

We are one of the few restoration businesses in North Texas that is Esporta certified to clean and sanitize clothing and other textiles.  Our Esporta technicians can salvage clothing, stuffed animals, leathers, and other textiles that have been affected by fire smoke, contaminated water, and even mold infestation.

Commercial Cleaning

Our cleaning crews are available 24-hours a day, 7 days a week to service the cleaning needs of any DFW business.  From one time cleanings to regularly scheduled deep carpet cleaning, we are available. Our franchise works with hotels, schools, and government buildings on a regular basis, and we are happy to work with you, too.   Click here to learn more about our commercial services.

As 8th generation Texans, we are so thankful to continue servicing our home of Dallas Fort Worth.  We know there are many water restoration companies in our hometown, and we're proud to continue being the top choice for water damage repair in Dallas.

We’d like to thank all our customers of the past 33 years for being the reason we are still in business today.  Because of you, we are a leader in the restoration industry.

We look forward to at least another three decades of service.

Thank you! 

The Weaver Family 

Trusted Leader in Disaster Restoration, Dallas

SERVPRO of Richardson is an experienced water and fire restoration company in the Richardson and Plano, Texas city borders.  We have restored homes and businesses that have experienced water and fire damage, mold infestation, and biohazard situations.  We have performed work in Dallas, Fort Worth, Richardson, Frisco, Plano, Waxahachie, Corsicana, and other North Texas communities for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

C Diff Cleaning in North Texas

12/10/2018 (Permalink)

Cleaning C Diff Cleaning in North Texas SERVPRO of Richardson is an experienced biohazard cleanup company. Call us today for a free C Diff cleaning consultation and estimate.

C Diff Cleaning in North Texas

If you or a family member is experiencing a C Diff infection and need your home cleaned, give us a call.  Our franchise is experienced in biohazard and bloodborne pathogen cleanup, and we have helped families impacted by C Diff around Dallas Fort Worth clean their homes and carpets.

What is C Diff?

C Diff is an abbreviation for Clostridium difficile, which is a bacterium that can cause diarrhea. According to the Mayo Clinic:

“Spores from C. difficile bacteria are passed in feces and spread to food, surfaces and objects when people who are infected don't wash their hands thoroughly. These spores can persist in a room for weeks or months. If you touch a surface contaminated with C. difficile spores, you may then unknowingly swallow the bacteria.”

For more information about C Diff, see the Mayo Clinic’s article.  

C Diff prevention steps include hand-washing, contact precautions, and thorough cleaning.  For families looking for professional C Diff cleaning services, our biohazard team is ready to help.

C Diff Diarrhea Cleaning

When we are called to complete a C Diff cleaning, we are prepared to clean up diarrhea from the exposed individual.  Our office has established a procedure to safely and effectively clean an area exposed to C Diff infected feces and immediate surrounding areas.

Carpet Cleaning

Our technicians will clean and disinfect all carpet that has come into contact with infected feces.  We recommend the use of a deep clean, wet wash method with the use of appropriate biohazard cleanup agents and applications to treat the carpet.  After cleaning, the carpet will be deodorized, and, in almost all cases, any stain related to the incident is also removed. The cleaned carpet dries after only minutes of washing, leaving the room free to be used again shortly after being disinfected.  

Bathroom Cleaning

Our technicians will clean surface areas of the bathroom, including the toilet, with an appropriate biohazard cleanup agent.  Surfaces will be wiped clean after application.

C Diff Cleaning Services

Give us a call if you are interested in having other areas of your home cleaned.  We will visit your property for an inspection and provide a free bid. We offer the following services:

  • Full home carpet cleaning
  • Kitchen cleaning
  • Bathroom cleaning
  • Communal area cleaning
  • Vehicle cleaning
  • Air Duct and HVAC Cleaning

Free Cleaning Bids

Call our office today to schedule a free C Diff consultation and cleaning estimate.  Bids are free between 8 AM - 5 PM. Our technicians are available to clean your property 24-hours a day, including weekends.  

C Diff Commercial Cleaning

If you are a business or property owner and you are concerned about C Diff spore exposure, we are available to disinfect your facilities 24-hours a day, including weekends.  Give us a call now to schedule a free consultation and estimate.

Biohazard Waste Disposal

Due to the nature of C Diff, our biohazard cleanup technicians will take every precaution to maintain your safety and their own while they clean your property.  Our technicians will wear appropriate personal protection equipment for their own safety. All cleaning instruments will be treated as biohazard waste and disposed of at an appropriate biomedical waste facility.

Trusted Leader in Biohazard Cleanup, Dallas Texas

SERVPRO of Richardson is an experienced biohazard cleanup company in Dallas Texas.  We have cleaned homes and businesses that have experienced crime scenes, unattended deaths, and other types of trauma resulting in bloodborne pathogen cleanup.  We have performed work in Dallas, Richardson, Plano, Frisco, McKinney, and other North Texas communities for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source for C Diff Information: The Mayo Clinic

Mold Remediation Process FAQ

8/29/2018 (Permalink)

Mold Remediation Mold Remediation Process FAQ SERVPRO of Richardson is a Texas Mold Remediation Contractor license and is ready to help you any time.

Mold Remediation Process FAQ

What is Mold?

Mold is a naturally occurring fungus.  It’s present in all kinds of environments, both indoors and outdoors.  Mold spores are microscopic and spread through the air, which makes mold growth easy when its disturbed by air.  The best environment for mold growth is a dark, warm, and humid room. We often see the need for mold remediation in rooms where a source of water is introduced, like kitchens, bathrooms, attics, and laundry rooms.

Does Mold Removal Take Care of All Mold?

100% mold removal is not possible.  Since mold is a natural part of our environment, removing it completely is an impossible task.  Although most people think “mold removal” is what happens when they have a cleanup, the better term is “mold remediation.”  Mold remediation companies eliminate a large amount of mold to make the environment safe and healthy for habitation again.

What Happens in a Mold Inspection?

Every mold remediation company works differently.  The mold inspection process our business uses as follows:

  • Our mold inspections and bids are free.
  • We receive a call from a customer and schedule a time to inspect their property.  We can almost always be there within a day.
  • We send a mold remediation specialist to inspect your property.  They will look for the usual hot spots and ask you questions about your property’s history with water damages, roof damage, and anything that will help them know where mold may be growing.
  • If we find mold, we will take its measurements and photo documentation.  Shortly, we’ll present you with a bid to remediate your mold.
  • If your mold is large enough, we will have to report it to the State of Texas.  The process for a large mold like this is more throughout, but we will guide you through it every step of the way.  
  • If your mold is small enough to not need official Texas documentation, we can start your project as soon as you approve our mold cleanup bid.
  • If we don’t find mold on your property, we will ask if you are experiencing symptoms or other smells that may indicate mold.  Sometimes, the problem isn’t mold but something else. In each case, we will try to solve your problem.

Do I Need Mold Testing?

Few people really need to know the exact type of mold found on their property.  All mold remediation is treated with the same level of caution and care, and knowing the type of mold present will not change our procedure.  Unless you have a specific medical or personal need to know the type of mold, we advice against mold testing. If you do request mold testing, we will take a sample of your mold to a licensed mold testing laboratory.  Most results are ready within 3 days.

How Do I Get Mold Out of Clothes?

Throwing moldy clothes your home’s washing machine will not guarantee that all the spores are removed.  Instead, trust us to get the job done correctly for you.

We are one of the few Esporta licensed businesses in North Texas.  We have a specialized machine that uses a mixture of up to six detergents dedicated to washing contamination out of clothing.  Our mold remediation specialists will take your moldy clothes and take them back to our cleaning facility for mold removal. Emergency items can be returned to you within 3 days, and most loads are ready in under 2 weeks.  

How Much is Mold Remediation Cost?

It’s important for us to perform a mold inspection at your property to give you an accurate bid.  Our mold inspections and bids are free. Call us any time. 

Do You Remove Black Mold?

Yes, we have successfully removed black mold in many homes and businesses.  

Does Bleach Kill Mold?

Bleach damages the mold’s structure.  However, mold remediation is not as easy as grabbing a bottle of bleach and doing your own cleanup.  In fact, DIY mold removal projects involving bleach is one of the most popular causes for the accidental spread of mold spores. What was once a small project becomes a larger one.

What is Texas Mold Law?

Texas Mold Law comes into effect when the size of your mold is over 25 contiguous feet.  This size of mold falls under Texas Mold Assessment And Remediation Rules (TMARR), which requires:

  • A Texas Licensed Mold Assessor to write a Mold Protocol.  We cannot legally choose an assessor for you.  Instead, we can give you a list of assessors for you to choose from.
  • A Texas Licensed Mold Contractor (us) will file a Work Plan and schedule the job with the State of Texas.  Once the Work Plan is filed, we must legally wait at least five (5) business days before starting the job.
  • When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a Clearance Document.
  • The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents the success of the mold cleanup.  Keep this document and give a copy to your insurance provider.  You’ll also want to hold on to it for any future home buyer to prove you’ve taken care of your mold problem correctly.

Our business has a Texas Mold Remediation Contractor license and is ready to help you any time.

What Do I Do If There’s Mold in Apartment?

If you find mold in your apartment, one of the first questions you may ask is if you are responsible for the mold remediation cost or the apartment complex.  We get asked this question often, but the only person who will be able to answer you is your landlord. Ask to see your rental agreement and how damages like these are covered.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

SERVPRO First Responder Bowl at Cotton Bowl Stadium

8/13/2018 (Permalink)

Why SERVPRO SERVPRO First Responder Bowl at Cotton Bowl Stadium The Dallas Cotton Bowl Stadium football game has been renamed the SERVPRO First Responder Bowl for 2018!

SERVPRO First Responder Bowl at Cotton Bowl Stadium

SERVPRO of North Irving is excited to announce that the Cotton Bowl Stadium football bowl game in our hometown of Dallas has been renamed the SERVPRO First Responder Bowl!  

We’re proud to honor and support the service of all America’s First Responders.  These brave men and women keep our communities safe every day of the year. First Responders include firefighters, police, EMS workers, military members, and more.

Kickoff is set for December 26, 2018 at 12:30 P.M. Central.  ESPN will televise the game, and tickets go on sale in September.  

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country," says CEO of SERVPRO Industries, Sue Steen. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is part of almost 90 years of history of games played at Cotton Bowl Stadium on the grounds of Fair Park in Dallas.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” says Dallas Fire Rescue Fire Chief David Coatney.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” says Dallas Police Chief, Ms. Renee Hall.

Visit www.firstresponderbowl.com for information as it becomes available.

SERVPRO of Richardson is Locally Owned and Operated in Dallas, Texas

SERVPRO of Richardson is a locally owned and operated restoration company in Dallas Fort Worth.  We are a water damage restoration and fire and smoke damage restoration company in Dallas TX. We have performed work in Dallas, Plano, Richardson, Plano, McKinney, Frisco, and other North Texas communities in Collin County for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

DIY First Aid Kit

6/7/2018 (Permalink)

General DIY First Aid Kit A DIY First Aid Kit is simple to build and should be part of your emergency preparedness plan.

DIY First Aid Kit

First aid kits are a must for emergency preparedness.  Whether you have a small cut or you are preparing for a serious emergency situation, a first aid kit can help.

First Aid Kit Supplies

Your DIY first aid kit can be held in a waterproof case or bag.  We recommend putting your kit’s items into a waterproof material such as plastic.  This avoids your items from becoming wet and ruined.

Waterproof cases are easy to find in the fishing supply section of a general or sports store.

  • 2 compress dressings (5 x 9 inches)
  • 25 band aids (different sizes)
  • First aid tape
  • Antibiotic ointment; many people prefer the triple antibiotic ointment
  • Hydrocortisone ointment
  • Aspirin; also include baby aspirin if needed
  • Ibuprofen
  • Instant cold pack
  • 2 pair of medical gloves (non-latex); many times these gloves are called nitrile gloves
  • Oral thermometer
  • Scissors
  • Tweezers
  • 2 roller bandages (different widths)
  • 2 elastic bandages
  • 10 sterile gauze pads (different sizes)
  • 2 triangular bandages (for making slings)
  • First aid instruction booklet, printable - print this basic first aid manual here

Emergency Preparedness Plan

A first aid kit should be part of your overall emergency preparedness plan.

But when you are preparing for an incoming storm and your preparedness plan needs to take into account the possibility of evacuation or your entire home being affected, there are other things in need of consideration to be prepared.  

1. Emergency Preparedness Documents for Natural Disasters

When you need to evacuate your home, it’s important for you to carry important documentation.  This documentation includes medical records, identification, and other items that prove who you are and what your possessions are.

Keeping these documents on your body will prevent them from accidentally getting destroyed at home.  One thing you should not have to worry about is contacting various government agencies while your insurance company is asking you for paperwork to process your claim.

2. How to Build a Home Inventory of Household Items

An inventory of your household items is one of the important documents we recommend you carry with you.  While the idea of doing your own home inventory may sound silly (after all, you know what’s in your own home!), it’s one of the important pieces of documentation in the event of a serious disaster, like a fire or tornado.  

A home inventory helps prove to your insurance company what items were in your home that are now either too burnt to identify or have disappeared if your home was damaged.  When it comes time to estimate replacement costs, only you can prove how much your items were worth.

3. Family Communications Plan During Natural Disasters

If a serious emergency happens in your area, your family may be separated.  Having a family communications plan in place can help everyone meet in a safe location after the storm.  Don’t depend on phone lines to work consistently during events like these.

4. Hurricane Emergency Kit

This is a kit made with a hurricane situation in mind.  The needs for a hurricane are slightly different than other storms.  

Full Service Disaster Restoration Company

No matter what happens, we’re here for you.

Our goal is to make your life simple.  We want you to get back into your home or business as soon as possible and move on with your life.  We take our slogan, “Like it never even happened.” to heart.

The restoration industry involves so many facets.  Every customer is different and so are the circumstances of their disaster.  It’s difficult for one business to take on every portion of a project, and that’s why many restoration companies choose to specialize and find a comfortable niche.  

We’ve been serving homes and businesses in Dallas Fort Worth for over 30 years, and we’ve learned a lot in that time.  We’ve taken time to become a full service restoration contractor because it’s the best option for our customers. We are people’s one call and done.

We offer:

Water Damage Remediation

Fire Remediation

Mold Removal

Reconstruction

Air Duct Cleaning

Carpet Cleaning

Esporta Clothing & Textile Cleaning

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Emergency Preparedness Documents For Natural Disasters

6/7/2018 (Permalink)

General Emergency Preparedness Documents For Natural Disasters Carrying the right emergency preparedness documents during a natural disaster is necessary. (Photo credit RNR Plastics)

Emergency Preparedness Documents For Natural Disasters

During a disaster situation such as a hurricane, a document bag is an important part of your emergency preparedness kit.  You may find you’ll need these documents if you are sheltering in place or evacuating.

Whether you are sheltering in place in a storm shelter or evacuating, keep these documents on you.  We recommend you place them in a waterproof sealable, plastic bag.

Emergency Preparedness Kit - Documentation

  • Document Bag
  • Current photo ID for all members of your group
  • Birth certificates
  • Social security cards
  • Passports
  • Photos of all members of your group, including pets
  • Health insurance cards and prescriptions
  • Medical records, such as medications and dosages
  • Phone numbers (written on paper) for family, friends, doctors
  • Bank account information and loan documents
  • Insurance documents for:
    • Home insurance
    • Renters insurance
    • Flood insurance
    • Car insurance
  • Property documentation (leases, mortgages)
  • Vehicle titles
  • Home inventory of household possessions and their value
  • Backup computer files on a USB drive
  • Copies of keys (home, vehicle, safes)
  • Utility bills to prove where you live

Emergency Preparedness Plan

When you are preparing for an incoming storm and your preparedness plan needs to take into account the possibility of evacuation or your entire home being affected, there are other things in need of consideration to be prepared.  

1. DIY First Aid Kit

A first aid kit does not need to be fancy or bought in the store.  If you want to make one yourself, buy what goes inside in bulk and resupply as you need.  We recommend you place your first aid kit items in a waterproof container like a plastic box or bag.  

We recommend building a DIY kit for your home and each vehicle you own.

2. How to Build a Home Inventory of Household Items

An inventory of your household items is one of the important documents we recommend you carry with you.  While the idea of doing your own home inventory may sound silly (after all, you know what’s in your own home!), it’s one of the important pieces of documentation in the event of a serious disaster, like a fire or tornado.  

A home inventory helps prove to your insurance company what items were in your home that are now either too burnt to identify or have disappeared if your home was damaged.  When it comes time to estimate replacement costs, only you can prove how much your items were worth.

3. Family Communications Plan During Natural Disasters

If a serious emergency happens in your area, your family may be separated.  Having a family communications plan in place can help everyone meet in a safe location after the storm.  Don’t depend on phone lines to work consistently during events like these.

4. Hurricane Emergency Kit

This is a kit made with a hurricane situation in mind.  The needs for a hurricane are slightly different than other storms.  

Full Service Disaster Restoration Company

No matter what happens, we’re here for you.

Our goal is to make your life simple.  We want you to get back into your home or business as soon as possible and move on with your life.  We take our slogan, “Like it never even happened.” to heart.

The restoration industry involves so many facets.  Every customer is different and so are the circumstances of their disaster.  It’s difficult for one business to take on every portion of a project, and that’s why many restoration companies choose to specialize and find a comfortable niche.  

We’ve been serving homes and businesses in Dallas Fort Worth for over 30 years, and we’ve learned a lot in that time.  We’ve taken time to become a full service restoration contractor because it’s the best option for our customers. We are people’s one call and done.

We offer:

Water Damage Remediation

Fire Remediation

Mold Removal

Reconstruction

Air Duct Cleaning

Carpet Cleaning

Esporta Clothing & Textile Cleaning

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Hurricane Center

How to Build a Home Inventory of Your Household Items

6/7/2018 (Permalink)

General How to Build a Home Inventory of Your Household Items A home inventory of your household items is a valuable tool you will use if your property ever needs disaster restoration. (Photo credit: FEMA).

How to Build a Home Inventory of Your Household Items

Why build an inventory of household items?

The reason to have a home inventory is simple.  Ask yourself this: if a water damage or a fire damage affected your home, could you make a list for your insurance company of all the lost items?  Do you know what all your household items are worth?

Most people cannot remember everything they have in their home.

Homeowners Insurance and Contents Insurance

When natural disasters such as floods, fires, or tornadoes happen, properties are affected and many household items are damaged.  To replace your household items, your home insurance company may ask for an inventory of your household contents. The household inventory will help in valuing your items and coming up with a replacement cost.

SERVPRO of Richardson will inventory all the items we find on your property.  When a fire damage happens, it is sometimes possible to identify a burnt item and report it to your insurance company.  Unfortunately, some items are burnt so badly that identification is impossible.

Without an inventory or proof of your items having existed, your claim may not be fulfilled to your satisfaction.

Before any disaster happens, having an accurate home inventory will help you know how much home content insurance you should purchase.  Do this for peace of mind. Should anything ever happen, you will be able to file a claim to replace all lost items.

Use Technology to Inventory your Household Items

A phone or video camera will make this process quick.  We recommend you use video to capture general documentation all your items.  Then, use photos to capture smaller and important details such as serial numbers and brands.

How to Inventory A Room Using Video

  1. Choose a room in your home.  Start on the left of the room and pan the camera up and down.  Slowly working your way clockwise until you’ve captured the entire room.  
  2. If you need to open drawers or closet doors to show more of your contents, go ahead and do that.
  3. Don’t forget items you may have somewhere else, like a storage unit.

Write Down Inventory Details and Backup Your Claim with Photos

Now it’s time to write down important information about the items you recorded.  For example:

  • If you recorded a TV, write down the name and model or serial number and take a picture of these details.  
  • If you recorded clothing, write down:
    • The quantity of each type of clothing e.g. dress shirts, t-shirts, shoes, pants, etcetera.
    • Clothing of high value should have its brand recorded.  If you want to prove bag was Prada, for example, take a close picture of the Prada tag.

Are Jewelry and Art Covered in my Home Insurance?

Items like jewelry and art may require you to increase your insurance.  This is done through personal property coverage or add endorsements or floaters to your homeowners insurance.  Check with your insurance company to make your valuables are covered. If you need extra insurance to cover high end items, your insurance will provide you with instructions.

Have Proof of Value

Keep sales receipts and appraisals in hand to provide your insurance company proof of purchase and value.  Add these documents to your emergency preparedness bag.

Backup your Files and Update your Inventory

  • Keep your recordings and receipts on a cloud-based system to make sure they’re never lost.  
  • For paperwork, look for free apps on Android and iOS to scan paperwork and convert it to a digital file.  Save it to secure online storage.
  • Never rely on printed documentation as your only source of proof.  What would you do if that paperwork got damaged in a disaster?
  • As you make more significant purchases, update your list.

Take your home inventory system seriously!  There are two unfortunate situations we see often.  One is a homeowner valuing an item much higher than their insurance is willing to accept.  The second situation is when a homeowner claims they had an item but they can’t prove it existed.  This almost always forces the insurance company to deny that part of their claim. This happens simply because the homeowner did not have adequate documentation of an items’ existence, authenticity, or appraisal.

Our Role in the Water and Fire Damage Restoration Process

We have worked with many homes and businesses affected by a water damage, fire damage, flooding, and tornadoes.  One of our first tasks is to create a home inventory of all items found on the property. We search every room until we have found every item we possibly can.

We divide items into two categories:

Salvageable Items are those that are intact and can be cleaned.  We pack those items and take them back to our cleaning facility. They are sanitized and brought back to its former condition.  While your home is reconstructed, we store them in our storage facility. When you are able to receive those items back, they are delivered at your convenience.

Fire clean up that we have successfully done include:

  • Furniture
  • Clothing - we get the fire smoke out of clothes
  • Electronics
  • Toys
  • Anything attached to the home itself (structure clean up)

Unsalvageable Items are those that can be identified but have been destroyed permanently.  These items cannot be cleaned and we recommend be thrown away. Our technicians document these items and report to your insurance company.

What about items that can’t be identified?  This is where your home inventory plays a vital role in your claim.  

Only you can prove to your insurance carrier what items were in your home.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Hurricane Emergency Management in North Texas

6/7/2018 (Permalink)

Community Hurricane Emergency Management in North Texas The Dallas Office of Emergency Management offers 24 hour emergency notices to all North Texas residents.

Hurricane Emergency Management in North Texas

For those of us living in Dallas County, hurricane preparedness is different than for those living close to coastal areas, such as Houston, Galveston, or Louisiana.  Many of us living in Collin County don’t typically live in flood zones, so we don’t tend to prepare as readily as our coastal neighbors.

Yet, understanding how to prepare for a hurricane is still important.  Dallas County is often a safe destination for evacuees. It’s important for us to know evacuation routes, where shelters will open in our city, and where we can drop off food and supplies.

Emergency Management offices are important sources of information and news for information and planning in Dallas County and surrounding counties.

Dallas Office of Emergency Management

Sign Up for Dallas OEM Alerts

Twitter @DallasOEM

Facebook: OEMDallas

Tarrant County Emergency Management

Website

Twitter: @TarrantOEM

Facebook: TarrantOEM

Collin County Emergency Management

Website

Denton County Alert

Sign up Denton Emergency Alerts

Ellis County Emergency Management

Website

FEMA App

Download the FEMA App for nationwide information such as alerts, tips, and shelter locations.  The app allows you to input up to five (5) locations to receive emergency news from.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

State of Texas Emergency Assistance Registry (STEAR)

6/7/2018 (Permalink)

Community State of Texas Emergency Assistance Registry (STEAR) The Texas Department of Public Safety runs the STEAR program.

State of Texas Emergency Assistance Registry (STEAR)

If you need assistance during an emergency event such as a natural disaster, consider signing up for Texas State’s STEAR (State of Texas Emergency Assistance Registry) program.  

STEAR is made for:

  • People with disabilities
  • People with access and functional needs such as:
    • Limited mobility
    • Communication barriers
    • Requiring additional medical assistance
    • Requiring transportation assistance
    • Requiring personal care assistance

STEAR provides local emergency planners and responders with information on the needs of their community.  Available services vary by community. To learn more about your county’s use of the program, visit their Emergency Management Office.

Registration for STEAR is free, voluntary, and confidential.

Register Online at State of Texas Emergency Assistance Registry or dial 2-1-1.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Department of Public Safety

Family Emergency Communication Plan

6/7/2018 (Permalink)

General Family Emergency Communication Plan Do I need to create a family communications plan? Yes! It's always better to be prepared than not. (Photo credit: FEMA)

Family Emergency Communication Plan

The best time to prepare for a disaster is before anything has happened.  Ask yourself:

  • What if something happens and I’m separated from my family?
  • How will I be able to reach my family?
  • Where will we meet up?

Having a communication plan with your family may help you reunite with your loved ones.  You can plan ahead of time how to reach each other and where you will meet.

Text Messages Are More Reliable than Calls

During storms, text messages are more reliable than phone calls since phone lines are often overloaded.  This does not guarantee your text goes through, but it has a better chance of working.

What Should My Family Communication Include?

Meeting Places

  1. What neighborhood place can you all go to meet up?  Include its name, address, and number.
  2. Who is a local person that can provide a place to meet up?  Include their name, address, and number.
  3. Who is out-of-town that can provide a place to meet up?  Include their name, address, and number.

Likely Places to Be

Also, consider where your family spends a lot of time; they may still be at this location when an emergency happens.  

  1. Work
  2. School
  3. Other (daycare, gym, friend’s house)

Have each place’s address and phone number.  

If the general phone line is busy, call someone else that you know inside to verify the whereabouts of your loved one.

Pet Emergency Kit

If you have pets, make sure these places are all willing to take in your furry little one.  Think about what items your pet will need to be safe and comfortable while you’re away from home.  Examples include:

  • Food
  • Water
  • Food bowls
  • Leash
  • Kennel
  • Vaccination records
  • Cat litter with box
  • Medications

Other Emergency Preparedness Considerations

  • If you know a storm is coming, have you prepared your home?  Read our article about home preparedness here.
  • Is your car ready?  Does it have its own First Aid Kit?  Is it filled with gas?
  • Which car will you pick people up in?  Remember to also take your pets with you.
  • Who will pick up whom?  If you’ll be riding in multiple cars, consider making a map for each person’s pick up route.
  • Do you have go bags ready?  If you know there is a chance of a storm, consider packing a go bag ahead of time and keeping it with you.  Take necessary items only.
  • If the roadways are at risk of flooding, how soon will you choose to gather your family?

Where to Keep Your Emergency Plan

Keep a copy of this plan in your emergency preparedness documents bag.  

Also, give a copy to everyone involved in it so they can keep it in their bag or backpack.  It’s a good idea to keep this paper in a sealed plastic bag or even laminating it to make sure its resistant to water.  

Don’t just keep a digital copy on your phone!  If you found yourself with a source of electricity and your phone’s battery died, what would you do?  Go old school and keep it on paper.

Other Emergency Preparedness Considerations

Build a hurricane emergency supply kit.  This checklist will quickly tell you which items you should be prepared to have and breaks it down by category.

Build a DIY first aid kit.  A first aid does not have to be fancy.  In fact, we recommend buying these items in bulk and simply restocking your kit when necessary.  It also makes it easier and more affordable to have more than one kit in your inventory.

Prepare a home inventory of your household items.  Your insurance provider will need proof of items you are claiming to have been destroyed or lost.  Only you can provide proof of your claim.

Sign up to receive alerts from your county’s office of emergency management and FEMA.

If you have a disability, consider signing up for the Texas Emergency Assistance Registry Program (STEAR).

Trusted Leader in Dallas Storm Damage

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Google+   Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Hurricane Center