SERVPRO of Richardson Employee Photos

woman with long, blonde hair smiling at the camera

Julie Goguen

General Manager

Julie Goguen joined our team in 2014.  Today, she is our General Manager.  

Before SERVPRO, Julie worked for over a decade in accounting, and she also managed a bar.  When she's not at work, she volunteers at the local VFW and spends time swimming with her kids. 

Julie took and passed SERVPRO’s Crew Training Course, acquired her Water Certification, Fire Certification, and Carpet & Upholstery Certification, and is recognized as a trained professional restorer.

Additionally, Julie has the Water Damage Restoration Certification and Advanced Structural Drying Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

man with a beard and short hair smiling at the camera

Chuck Hutchins

Sales and Marketing Manager

Chuck has been part of the SERVPRO team since 2000.  His decades of experience make him one of the most knowledgeable fire and water damage restoration professionals in North Texas. 

When he's not helping someone in need, Chuck is busy volunteering for the media team at his local church. 

Chuck's certifications include:

  • IICRC WRT, ASD and CDS. 
  • SERVPRO New Franchise Training Program
  • SERVPRO Hero-Ready Training
  • OSHA 10 Safety Certification
  • State Certified Continuing Education instructor in mitigation

man with short hair looking at the camera

Ron LaStrape

Production Manager

Ron has over 10 years of experience in the damage restoration industry.  He has worked major restoration projects around the United States, and is based out of North Texas today. 

When he's not leading projects, Ron is spending time with his daughters. 

Ron's certifications include IICRC Water Restoration Technician and SERVPRO Hero-Ready. 

young man with dark short hair smiling at the camera

Bryan Burge

Lead Technician

Bryan is a lead technician, and he joined our franchise in 2004.  His nearly two decades in restoration make him one of our most experienced technicians. 

When he's not at work, Bryan practices his art.  His favorite medium is drawing, although Bryan is also an accomplished painter.  

Bryan has passed SERVPRO’s Hero-Ready Course, acquired his Water Certification, Fire Certification, and Carpet & Upholstery Certification.

Additionally, Bryan has the Water Damage Restoration and Carpet Repair & Reinstallation Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).  He has also completed Professional Bloodborne Pathogen Cleanup Training.

young woman with long, blonde hair in a ponytail smiling at the camera

Jessica Slown

Project Coordinator

Jessica joined our team in 2017.  Prior to joining us, she worked in the food-service industry. 

Jessica has passed SERVPRO’s Hero-Ready Training Course, acquired her Water Certification, Fire Certification, and Carpet & Upholstery Certification. 

Additionally, Jessica has the Water Damage Restoration Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).  She has also completed Professional Bloodborne Pathogen Cleanup training. 

When she's not at work,  Jessica spends time with her two young kids. 

young woman with long, dark hair smiling at the camera

Ashley Dilmore

Project Coordinator

Ashley is a native Texan currently living in Grapevine.  She is one of our Project Coordinators.  When she's not at work, Ashley spends time with her family and making treats for our office to enjoy. 

She has passed SERVPRO’s Hero-Ready Training Course, Water Certification, Fire Certification, and Carpet & Upholstery Certification.  She is also IICRC WRT Certified. 

man with short hair smiling at the camera

Eddy Blue

Lead Technician

Eddy is a certified technician that has been with our franchise for many years.  Prior to joining us, Eddy worked for over 20 years in the construction industry. 

He has taken and passed SERVPRO’s Crew Training Course, acquired his Water Certification, Fire Certification, and Carpet & Upholstery Certification and is recognized as a trained professional restorer.

When he's not at work, Eddy likes to spend time with his daughter. 

woman with short, dark hair in a ponytail smiles at the camera

Maria Alonso

Content and Textile Specialist 

Maria is one of our longest-standing technicians.  She joined our team in the early 2000's.  Today, she our lead textile cleaning specialist.  

When Maria isn't at work, she is busy with her family and grand kids. 

Maria is SERVPRO-Hero Ready Certified. 

young man with short dark hair smiling

Blake Bullard

Lead Technician

Blake is a native Texan originally from Ellis County.  He joined our team in 2017, and is today one of our lead biohazard cleaning specialists.  He leads many of our COVID-19 cleaning projects. 

When he's not at work, Blake loves to spend time with his young son. 

Blake is IICRC WRT and FSRT Certified, and he is also SERVPRO Hero-Ready Certified. 

woman with short dark hair wearing a black shirt smiling at camera

Paula Flores

Content & Textile Specialist

Paula joined our company in 2017.  When she's not busy restoring a family's belongings after a fire or water damage, she is happily at home spending time with her kids and grand kids. 

She has taken and passed SERVPRO’s Hero-Ready Training Course, acquired her Water Certification, Fire Certification, and Carpet & Upholstery Certification, and is recognized as a trained professional restorer.

young man with dark hair smiling at the camera

Timmy Hoffman

Lead Technician

TJ Hoffman is originally from North Texas.  He joined our team in 2017, and is today a lead technician with a specialty in fire damage restoration. 

TJ is a car enthusiast and a gifted mechanic.  When he's away from work, TJ is working on his car and helping his friends with upgrades and repairs. 

He is IICRC Water Restoration Technician Certified and SERVPRO Hero-Ready Certified. 

smiling young man with dark hair looking at the camera

Chance Messengale

Lead Technician

Chance comes to us after years in the hospitality industry.  When he's cleaning after fire damages, he is busy walking his dog at their local dog park. 

Chance's certifications include IICRC Water Restoration Technician and SERVPRO Hero-Ready. 

smiling young man with very short hair

Kameron Bettell

Technician

Kameron joined our franchise in 2016.  Today, he helps lead the COVID-19 cleanup team.  When he's not at work, Kam enjoys spending time with his friends and resting. 

His certifications include SERVPRO Hero-Ready Training and Licensed Texas Mold Worker. 

smiling woman with long hair in a ponytail

Lori Dilmore

Dispatcher

Lori joined our team in 2019 after over two decades in the insurance industry, including Allstate.  Today, she is usually the first voice our clients hear when they reach us on the phone. 

When she's not at work, Lori enjoys spending time with her family and friends.  She is SERVPRO Hero-Ready Certified. 

smiling woman with long red hair

Taylor Avrett

Project Coordinator

Taylor joined our team in 2019 after years in the food-service industry.  Today, she is one of our lead reconstruction project coordinators. 

When she's at home, Taylor loves to spend time with her son by the pool. 

Her certifications include IICRC Water Restoration Technician and SERVPRO Hero-Ready Training.