Step 1: 24 Hour Emergency Contact 

A water damage demands immediate action.  Even a delay of a few hours can increase its severity.

The water damage restoration process begins the moment you call us.  In just a few minutes, our dispatcher will gather information about your loss and send a crew of technicians your way.  While we are on our way, an administrator and production manager are both assigned to you. Their job is to focus on you and ensure your satisfaction.

SERVPRO of Richardson provides 24 hour emergency dispatch for any kind of water emergency in Dallas Fort Worth.  We respond to all residential and commercial properties, large or small. We’ve restored water damages caused by many reasons like a water heater leaking, toilet overflowing, or a sprinkler system discharge.

We are a leader in residential and commercial restoration.  We are locally owned and operated, and we’re here to help.

We Answer the Phone Ready to Help
Call Today - (972) 690-1414

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Richardson has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment