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Fire & Water - Cleanup & Restoration

Landlords: What to Do After a Dallas Apartment Fire

12/18/2017 (Permalink)

SERVPRO of Richardson is a trusted leader in commercial fire damage restoration in Dallas Texas.

Landlords: What to Do After a Dallas Apartment Fire

A fire damage can be devastating.  When a Dallas apartment is on fire, there are many concerns to take into account.  The first is the safety of all occupants. Thankfully, we have great fire departments that help save lives every day.  After the firefighters are gone, there is even more to consider:

  • How many tenants are displaced?  Where will they go?
  • What will happen to the damaged apartments?  Can my tenants get their stuff back?
  • How will insurance cover this type of claim when there are multiple people involved?
  • How quickly can I get those apartments rebuilt so my tenants can move back in?
  • Who should I call to start helping me right now?

When there’s a fire in damage today, there is a lot of help that you can get quickly.  Fire remediation is a specialty industry that requires years of experience to get right.  Trust a company with a long history of experience and success to take care of you.

There are Many Companies for Fire Restoration, Dallas

Our market of Dallas Fort Worth has many fire damage restoration companies.  Many will go to you and offer their services even before the firefighters leave.  Even as you call your insurance company about your fire damage claim, you’ll still have to consider who you want working for you.  Ask yourself:

Do I want a full service fire damage restoration company that will be my one call? Or

Do I want to handle multiple fire restoration vendors myself?

For many of our customers, the answer is simple: they want one company they can trust to handle every aspect of their fire damage claim.  This is where we come in.

SERVPRO of Richardson has been a trusted leader in the restoration industry with over 30 years serving Dallas Fort Worth.  We are an experienced and full service commercial fire damage restoration company.

We understand the urgency to both get the job done quickly and correctly.  Downtime is costly for business, and we know how important it is to get back up and running ASAP.  Our managers and technicians are experienced fire damage restorers, and our office also offers reconstruction to rebuild your damaged apartments.

We have helped many property managers rebuild their apartment complexes after a fire damage.  We are the “one call” for our customers, and we can be yours, too.

Commercial Fire Damage Restoration Process

Emergency Fire Board Up Services

As soon as we’re called to your property, we will begin emergency fire board up services.  We will perform emergency roof tarping on damaged roofs and also cover damaged doors, walls, and windows.  Boarding up a property immediately helps weather from coming in and causing secondary damage. It also deters unauthorized access and theft.  

Apartment Fire Insurance / Renters Insurance

We can work with all your tenants and guide them towards filing a claim with their renter's insurance company.  Each tenant will be assigned a Job File Coordinator from our office who will connect with each renter’s insurance adjuster and begin their claim process.  Many times, it takes only hours for an insurance company to begin approval work in each apartment.

Within a few days, most renters will have all of their household items inventoried, packed, and moved to our cleaning and storage facilities.  Any debris inside their apartment is also thrown away.

Clearing the apartment quickly is always our goal.  We know it’s important to have a clean and safe space in which our technicians can immediately begin fire cleanup and fire damage restoration services.  We will clean all fire and smoke out of the apartment and perform fire smoke odor removal.

If anything inside the apartment was permanently damaged, our reconstruction crews will come and repair it.  

Water Damage Services

Fire and water damages usually go hand in hand due to firefighting efforts.  If there is any standing water in the apartments, we will perform water extraction and other necessary water damage restoration services on day one and the drying process will begin.  We do this to prevent any further damage and mold damage.

Fire Cleanup

After a Restoration Manager assesses your property, we will begin cleaning each apartment.  We will remove all damaged structure and clean the soot off all the entire structure. We will also work with the renter’s insurance provider to get permission to remove their contents inside and move them our storage and cleaning facilities.

Fire Smoke Odor Removal / Deodorization

Our technicians will use various techniques to eliminate the smoke smell from the apartment.  This will involve removing all materials that have absorbed smoke and cleaning all residues from the walls.  We will also install air scrubbers with HEPA filtration to remove airborne smoke particles.


If the structure of the apartment has been damaged beyond repair, our technicians will remove the damaged portions.  At this point, one of our Reconstruction Managers will assess the damage and begin working with your insurance provider to begin the reconstruction process.  

Full Service 3 Expert Team

Handling a fire damage claim is stressful.  Instead of coordinating the efforts of a handful of vendors, our promise to you is to help simplify this process by assigning you a Full Service 3 Expert Team.  This is a team of three individuals in our company that will manage your project from beginning-to-end. Should you ever have a question about your project, our team will answer it.

  • Project File Coordinator:  they will work with your insurance company and your tenants' insurance companies to process all claims.
  • Restoration Project Manager:  they will perform fire cleanup in each apartment, perform fire smoke odor removal, and handle your renters’ contents claims.
  • Reconstruction Project Manager:  they will rebuild any damage to each apartment.

Trusted Leader in Commercial Fire Damage Restoration in Dallas Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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