Is SERVPRO a Good Company?

3/12/2021 (Permalink)

SERVPRO of Richardson is committed to providing comprehensive restoration services for homeowners and businesses in the North Dallas area.

Researching a company before you work with them is not only the smart thing to do, it’s the right thing to do. SERVPRO is one of the best-known names in the restoration industry, but we don’t take this for granted. We never stop working to earn your trust through consistent and reliable service.

Committed to Excellence

Being the best in the business means being on the same page with effective industry standards. At the bare minimum, a restoration company should be IICRC certified, but we hold this and seven additional industry-specific certifications specialized in every aspect of recovery. 

Not only do we hire the best technicians for our teams, but we also give our employees access to continuing education so they keep their training updated. Scientific breakthroughs create the tools and techniques that make us more effective in our work, and we adopt more effective methods as we go.

Comprehensive Restoration Service

You can hire a separate service for everything, but with SERVPRO you don’t have to. After cleanup, the remaining damage usually needs extensive repair. We do it all so we can make the recovery process as efficient as possible, including reconstruction.

For each project, we assign the client a single point of contact. This means you have one call to make for updates and communication instead of having to keep track of several services and contractors.

Our motto is to make it “Like it never even happened.” We find that the customer is better served when damaged materials are restored rather than replaced. One way we do this is with our state-of-the-art Esporta Wash System that makes fabrics and soft goods like new again. 

Building Rapport

It’s always nice to hear a “thank you” as we leave a job site, but for some of our customers, just that won’t do. They’ve left numerous 5-star reviews and glowing testimonials about our service. Our job is to provide the best service possible, and the overwhelming amount of feedback confirms that we deliver.

 After working directly with many adjusters over the decades, we have built a solid relationship with the insurance industry. We’re the cleanup and restoration service of choice for many top property insurance providers.

Committed to Community

Though we have a nationwide brand, as a locally-owned franchise we are rooted in the Irvine community. We are here to lend a helping hand both on and off the job site.

Small businesses are vital to our community, so we work tenaciously to minimize interruption to operations. Our commercial services are on call 24/7 to respond to any emergency. We work quickly to get businesses back to normal as soon as possible, plus we work around schedules so we don’t interfere with any continuing operations.

SERVPRO educates the community about everything related to cleanup and disaster recovery. We go to tradeshows to share best practices on how to handle difficult situations. We also visit schools for career days to invite children to be the next generation of restoration experts.

We believe that there’s nothing more worthwhile than service, and SERVPRO is committed to serving communities across the country and deep in the heart of Texas.