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SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium

8/13/2018 (Permalink)

Community SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium The Dallas Cotton Bowl Stadium football game has been renamed the SERVPRO First Responder Bowl for 2018!

SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium

SERVPRO of North Irving is excited to announce that the Cotton Bowl Stadium football bowl game in our hometown of Dallas has been renamed the SERVPRO First Responder Bowl!  

We’re proud to honor and support the service of all America’s First Responders.  These brave men and women keep our communities safe every day of the year. First Responders include firefighters, police, EMS workers, military members, and more.

Kickoff is set for December 26, 2018 at 12:30 P.M. Central.  ESPN will televise the game, and tickets go on sale in September.  

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country," says CEO of SERVPRO Industries, Sue Steen. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is part of almost 90 years of history of games played at Cotton Bowl Stadium on the grounds of Fair Park in Dallas.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” says Dallas Fire Rescue Fire Chief David Coatney.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” says Dallas Police Chief, Ms. Renee Hall.

Visit www.firstresponderbowl.com for information as it becomes available.

SERVPRO of Richardson is Locally Owned and Operated in Dallas, Texas

SERVPRO of Richardson is a locally owned and operated restoration company in Dallas Fort Worth.  We are a water damage restoration and fire and smoke damage restoration company in Dallas TX. We have performed work in Dallas, Plano, Richardson, Plano, McKinney, Frisco, and other North Texas communities in Collin County for over 30 years.  We are also a Texas Mold Remediation Contractor for Texas and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

How to Build a First Aid Kit

6/7/2018 (Permalink)

General How to Build a First Aid Kit What goes into a first aid kit?

How to Build a First Aid Kit

First aid kits are a must for preparedness.  Whether you are preparing for an everyday, small cut or for a serious emergency situation such as an incoming hurricane, a first aid kit can help.

A first aid kit can be held in a bag or case.  We recommend putting your kit’s items inside a waterproof material, such as plastic, to avoid your items becoming wet and ruined.

What Goes in a First Aid Kit?

  • 2 compress dressings (5 x 9 inches)
  • 25 band-aids (different sizes)
  • First-aid tape
  • Antibiotic ointment
  • Hydrocortisone ointment
  • Aspirin and ibuprofen
  • Instant cold pack
  • 2 pair of medical gloves (non-latex)
  • Oral thermometer, scissors, tweezers
  • 2 roller bandages (different widths)
  • 2 elastic bandages
  • 10 sterile gauze pads (different sizes)
  • 2 triangular bandages (for making slings)
  • First aid instruction booklet - print a basic first aid manual here.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Hurricane Center

What Documents Should I Carry During Hurricanes and Other Disaster Situations?

6/7/2018 (Permalink)

General What Documents Should I Carry During Hurricanes and Other Disaster Situations? What goes into my emergency preparedness document bag? (Photo credit RNR Plastics)

What Documents Should I Carry During Hurricanes and Other Disaster Situations?

During a disaster situation such as a hurricane, a document bag is an important part of your emergency preparedness kit.  Whether you are sheltering in place or evacuating, keep these documents in a sealable, plastic bag.

What Should I Add to My Document Bag?

  • Current photo identifications for all members of your group
  • Birth records
  • Social security cards
  • Passports
  • Photos of all members of your group, including pets
  • Health insurance cards and prescriptions
  • Medical records, such as medications and dosages
  • Phone numbers (written on paper) for family, friends, doctors
  • Bank account information and loan documents
  • Insurance documents (home, renters, flood, vehicle)
  • Property documentation (leases, mortgages)
  • Vehicle titles
  • Inventory of household possessions and their value
  • Backup computer files on a USB drive
  • Copies of keys (home, vehicle, safes)
  • Utility bills to prove where you live

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Hurricane Center

Do I Need to Build a Home Inventory of Household Items?

6/7/2018 (Permalink)

General Do I Need to Build a Home Inventory of Household Items? How do I build a home inventory? (Photo credit: FEMA)

How to Build a Home Inventory of Your Household Items

Why build a home inventory?

The reason to have a home inventory is simple--most people cannot remember everything they have in their home.

When disasters such as floods, fires, or tornadoes happen, properties can be seriously affected and many of household items are permanently damaged.  To replace those items, your insurance provider will need an inventory of contents and place a value on them. Without an inventory or proof of your items having existed, your claim may not be fulfilled to your satisfaction.

Even before any disaster happens, having an accurate home inventory will help you know how much insurance you should purchase for your home.  Do this to have the peace of mind that, should anything ever happen, you will be able to file a claim to replace all lost items.

Use Technology to Help

A phone or video camera will make this process quick.  We recommend you use video to capture general documentation all your items and then use photos to capture smaller but important details such as serial numbers and brands.

Documenting your Household Items

1. Choose a room in your home.  Start on the left of the room and pan the camera up and down, slowly working your way clockwise until you’ve captured the entire room.  

  1. If you need to open drawers or closet doors to show more of your contents, go ahead and do that.
  2. Don’t forget items you may have elsewhere, like a storage unit.

2. Write down important information about the items you recorded.  For example, if you recorded a TV, write down the name and model or serial number.  If you recorded clothing, write down how many of each type e.g. dress shirts, t-shirts, shoes, pants, etcetera.  Clothing of high value should have its brand recorded.

3. Do you have big-ticket items?  Items like jewelry and art may need special insurance to have them covered.  Check with your insurance provider to make sure they are covered.

4. Have proof of value.  Keep sales receipts and appraisals in hand to provide your insurance provider proof of purchase.

Other Considerations

  1. Keep your digital recordings and receipts on a cloud-based system to make sure they’re never lost.  Look for free apps on Android and iOS to scan paperwork and convert it to a digital file.
  2. As you make more significant purchases, update your list.

Our Role in the Restoration of Your Home

Our franchise has worked with many homes and businesses affected by fires, hurricane flooding, and tornadoes.  After ensuring the structure is safe for our technicians, one of our first tasks is to start creating an inventory of all items found on the property.  We search every room until we have found every item we possibly can.

Salvageable Items are those that are intact and are able to be cleaned and brought back to its former condition.

Unsalvageable Items are those that can be identified but have been permanently destroyed.  These items are reported to your insurance company.

What about items that can’t be identified?  This is where your home inventory plays a vital role in your claim.  Only you can prove to your insurance carrier what items were in your home.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Hurricane Emergency Management in Dallas County

6/7/2018 (Permalink)

Community Hurricane Emergency Management in Dallas County City of Dallas Flag

Hurricane Emergency Management in Dallas County

For those of us living in Dallas County, hurricane preparation is different than for those living close to coastal areas, such as Houston, Galveston, or in the state of Louisiana.  

Yet, understanding how to properly prepare for a hurricane is still important since Dallas is often a safe destination for evacuees.  It’s important for us to know evacuation routes and where shelters will open in our city.

Emergency Management offices are important sources of information and news for information and planning in Dallas County and surrounding counties.

Dallas Office of Emergency Management

Sign Up for Dallas OEM Alerts

Twitter @DallasOEM

Facebook: OEMDallas

Tarrant Emergency Management Website

Twitter: @TarrantOEM

Facebook: TarrantOEM

Collin County Emergency Management Website

Denton County Alert

Sign up Denton Emergency Alerts

Ellis County Emergency Management Website

FEMA

Download the FEMA App for nationwide information such as alerts, tips, and shelter locations.  The app allows you to input up to five (5) locations to receive emergency news from.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

State of Texas Emergency Assistance Registry (STEAR)

6/7/2018 (Permalink)

Community State of Texas Emergency Assistance Registry (STEAR) The Texas Department of Public Safety runs the STEAR program.

State of Texas Emergency Assistance Registry (STEAR)

If you need assistance during an emergency event such as a natural disaster, consider signing up for Texas State’s STEAR (State of Texas Emergency Assistance Registry) program.  

STEAR is made for:

  • People with disabilities
  • People with access and functional needs such as:
    • Limited mobility
    • Communication barriers
    • Requiring additional medical assistance
    • Requiring transportation assistance
    • Requiring personal care assistance

STEAR provides local emergency planners and responders with information on the needs of their community.  Available services vary by community. To learn more about your county’s use of the program, visit their Emergency Management Office.

Registration for STEAR is free, voluntary, and confidential.

Register Online at State of Texas Emergency Assistance Registry or dial 2-1-1.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Department of Public Safety

Do I need a Family Communication Plan During Disaster Situations?

6/7/2018 (Permalink)

General Do I need a Family Communication Plan During Disaster Situations? Do I need to create a family communications plan? Yes! It's always better to be prepared than not. (Photo credit: FEMA)

Creating a Family Communication Plan During Disaster Situations

The best time to prepare for a disaster--hurricanes, tornadoes, or fires--is before anything has happened.  Ask yourself:

What if something happens and I’m separated from my family?

How will I be able to reach my family?

Having a communication plan with your family may help you reunite with your loved ones.  You can plan how to reach each other and where you will meet.

Remember:

During storms, text messages are more reliable than phone calls since phone lines are often overloaded.

What Should I Include in my Family Communication Plan?

Meeting Places

  1. What neighborhood place can you meet up? Include their name, address, and number.
  2. Who is local that can provide a place to meet up? Include their name, address, and number.
  3. Who is out-of-town that can provide a place to meet up with? Include their name, address, and number.

Likely Places to Be

Also, consider where your family spends a lot of time; they may still be at this location when an emergency happens.  

  1. Work
  2. School
  3. Other (daycare, gym, friend’s house)

Keep a copy of this plan in your emergency document bag along with other important documents.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Hurricane Center

What Do I Include in A Hurricane Emergency Supply Kit?

6/7/2018 (Permalink)

General What Do I Include in A Hurricane Emergency Supply Kit? What Do I Include in A Hurricane Emergency Supply Kit? (Photo Credit: FEMA)

What to Include in A Hurricane Emergency Supply Kit

Start your kit with supplies you already have at home, and then shop for the rest.  Pack them into an easy-to-carry backpack.

Food and Water

  • 3-Day supply of food that doesn’t need cooking e.g. canned food
  • Can Opener
  • 1 Gallon of water per day for each person
  • Baby items e.g. food, bottles, formula

First Aid and Medications

  • First-aid kit
  • Prescriptions
  • Hand sanitizer and wipes
  • Toilet paper and garbage bags
  • Dental care and vision products
  • Soaps
  • Diapers
  • Sunscreen and insect repellent
  • N-95 face masks in case of contaminated air - home hardware stores sell these

Communication

  • Battery-operated radio or hand-crank radio
  • Extra batteries
  • Cell phone batteries
  • Car Charger
  • Matches
  • Whistle
  • Glasses/sunglasses
  • Completed document bag - place in a sealable plastic bag

Pets

  • 3-Day supply of food, water, and bowls
  • Medications
  • Vaccination records and photos - place in a sealable plastic bag
  • Crate
  • Leash and toy
  • Cat Litter with box

Are you Sheltering in Place?

  • Replace the batteries on your smoke and carbon monoxide detectors
  • Have a fire extinguisher.
  • Purchase plastic sheeting (we recommend 6mm) and duct tape to seal off doors, windows, and air vents in case of contaminated air
  • Prepare your home ahead of time by bringing in loose, outdoor objects and trimming tree branches likely to fall onto your property. 

Are you evacuating? Have the following:

  • Car repair tool kits
  • Roadmaps
  • Plastic plates, cups, and utensils
  • Blankets, pillows, tent
  • Clothes and waterproof shoes
  • Rain gear, towels
  • Toys, non-electronic

Other Considerations

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source: Texas Hurricane Center

How do I Prepare My Property Against Wind and Water During a Hurricane?

6/7/2018 (Permalink)

Storm Damage How do I Prepare My Property Against Wind and Water During a Hurricane? How do I Prepare My Property Against Wind and Water During a Hurricane? (Photo Credit: FEMA)

Preparing Your Property Against Wind and Water During a Hurricane

The best time to prepare is before a storm hits.  If your area has the probability of being affected by a hurricane, don’t wait--take action now.  Home Hardware and other retail stores may run out of supplies as other people in your community purchase items to prepare their properties.  If roads are damaged or flooded, stores may not be restocked frequently or at all throughout the duration of the storm.

Wind

Reinforce doors and windows.  If you are interested in building a storm shelter, make sure it meets ICC 500 Criteria.

Wind-borne Debris

Bring loose, lightweight objects such as furniture, garbage cans, and bicycles inside.  If there are items you can’t bring indoors or into your garage, anchor objects in place.  Trim or remove trees that are close enough to fall on your property.

Flooding

With enough time, water will find a way to get anywhere, but there are still steps to make your property more flood resistant.  

Other improvements to consider are:

  • Clean gutters and drains
  • Water alarms and sump pumps
  • Install “check valves” in your sewer line to prevent flood water from backing up into your drains
  • Elevate your water heater and electric panel if the areas they’re in are susceptible to flooding

Contents

If your property is prone to flooding and you have a second story, consider moving your valuables upstairs to keep them from being damaged.  During Hurricane Harvey, we met many homeowners who saved their home’s contents by doing this.

Hardware and Tools

Have extra plywood, plastic sheeting (we recommend 6mm), duct tape, and sandbags to protect your property inexpensively.  Must-have tools to have on hand include a flashlight and a multi-purpose tool.

Other Considerations

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

What’s the difference between a severe storm watch and a warning?

5/8/2018 (Permalink)

Storm Damage What’s the difference between a severe storm watch and a warning? SERVPRO of Richardson offers storm damage cleanup 24/7.

What’s the difference between a severe storm watch and a warning?

Knowing what weather terms mean can help you prepare your home and family for any type of weather event.  

FORECAST

Storms are possible but not confirmed.  Stay up to date with future weather forecasts.

WATCH

We remember this one by thinking, “We are watching to see if the storm comes towards us.”  A watch means conditions are favorable for severe weather.  Storms are either developing now or will develop. Pay close attention to the weather and be ready to take action.

WARNING

Severe weather is occurring or is imminent in your area.  Do not delay. Take action now.

What do I do if severe weather is coming?

  • Have a plan for shelter in place.
    • Where will you place your family?
    • What about your pets?
    • Choose a place without windows nearby.
  • What would you do if the electricity was knocked out?
    • Make sure you have clean water and food that does not need to be refrigerated.
    • Have fully charged flashlights ready.
    • Have a means to check the weather forecasts.  A battery-operated radio is a great idea.
  • Are your phones charged?
    • Put your mobile phones on their charger prior to the storm to be sure you can make calls in case of an emergency.  
  • Is your home ready?
    • Make sure your gutters are clean to avoid water pooling and that you have a working drainage system for your yard.

What if my property is damaged during a storm?

SERVPRO of Richardson responds to all types of storm events.  We have serviced many homes, businesses, and schools damaged by large hail, tornadoes.  Our technicians and managers were also dispatched to Houston for Hurricane Harvey cleanup efforts, where we spent months extracting, sanitizing, and drying homes after rising flood waters.  

We have the experience and expertise you need to put your home back together.  See some before and after pictures of storm-related damage we've remediated. 

Storm Services Are Available 24/7

  • Emergency roof tarping
  • Window board ups
  • Home boards up (if damaged occurred to the walls of your home)
  • Emergency fencing
  • 24/7 security guard to prevent looting
  • Water extraction, sanitization, and drying if water has breached into the property

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

Facebook     Twitter     Instagram     Google+

www.SERVPROrichardson.com

“Like it never even happened.” only happens here.