Recent Posts

How to Prevent Water from Damaging Your Foundation

3/27/2018 (Permalink)

How to Prevent Water from Damaging Your Foundation

The foundation of your home is an important structural element.  Without a good foundation, your home will be in big trouble.  The house could shift dramatically, causing damage to the building. Thus, proper maintenance of your home’s foundation is essential.

Water damage is the number one culprit that weakens your home’s foundation. It can damage your home’s foundation in a variety of ways such as:

  • Pooling – Water pooling on the surface around the perimeter of the house eventually degrades concrete and mortar foundations.  Causes of pooling include:
    • Downspouts that are too short, which allow discharged water to flow back toward the house.
    • Overflowing rain gutters that allow cascading water to the ground.
    • Poor landscaping that may cause water to stagnate.
  • Groundwater – This is where hydrostatic pressure pushes against the underside of the foundation. This causes water to infiltrate the basement through cracks and joints.
  • External pressure – This occurs when loosely packed soil adjacent to the foundation absorbs a large volume of water.

Repairing foundation damage can be expensive. Most homeowners will pay around $5,000 to repair foundation issues or more if the repairs are serious (Source: Granite Foundation Repair).

With that in mind, here’s how to prevent water from damaging your foundation. 

1. Utilize berms or swales.

If properly built, berms can greatly reduce storm runoff.  Berms are raised areas of ground that encourage water to drain downward, away from your home.

Swales are drainage ditches. They help prevent the foundation from becoming wet.  Like ditches, swales collect stormwater from roads, driveways, parking lots and other hard surfaces.

2. Install a French drain.

French drains provide an easy channel for water to flow through.  The drain includes a perforated or slotted pipe that helps direct groundwater or surface water away from a certain area, such as your home’s foundation.

Before installing a French drain, there are many factors you should take into account. For example, the drain flow, drain pipe length, drain aggregate, and the drain depth.

To site a French drain, look for areas where water pools for long periods of time. For example, areas like a basement, on the outdoor patio, and in the backyard.

3. Make sure the flower beds around your foundation have borders with openings.

If you don’t do this, water may pool around your home’s foundation.  On the other hand, if your flowerbeds have borders with openings, water can run out of the beds and down into the yard.

For the bushes and hedges near your foundation, allow for sufficient air flow between them.  This way, you’ll prevent the soil from retaining moisture and enable water to evaporate more quickly.

4. Install gutters with downspout extensions.

Rain gutters are designed to pull water away from your foundation.  They are critical to protecting your home’s structural integrity.  Downspouts are designed to move water away from your home.

Without gutters and downspouts, rainwater will flow off to the edges of your roof and onto the ground around the perimeter of your home.  Also, if the downspouts are short, they may fail to carry water far away.  This may cause disaster.

To solve this issue, install gutters with downspout extensions.  The following are ways to extend downspouts:

  • Install a hinged elbow.  Extending the downspout using a hinged elbow allows for better drainage and freedom of movement.
  • Attach a roll-up sleeve.  Roll-up sleeves are perfect for those areas that need to remain uncluttered.  A roll-up sleeve placed at the end of your existing downspout will sufficiently extend it to allow for drainage away from the home.
  • Use a splash block.  Splash blocks help to direct the water onto the lawn and away from the house.  If you end up using it, simply place it underneath the downspout.
  • Use a drainage pipe.  This is a DIY project that any homeowner can perform.  Simply dig a trench, lay the pipe and backfill it with soil.  Besides the drainage pipe, you’ll also need adapters, couplings, T-fittings, elbows and other PVC specialty fittings.

5. Make sure that your lawn is sloped away from your home’s foundation.

Does your lawn slope toward your home?  If so, it’s a recipe for foundation damage.  Adjust it!

A lawn with an improper slope can result in serious damage to your home’s foundation. Besides causing potentially expensive foundation problems, an improper slope can cause other issues.  For example, this can cause damage to sidewalks.

To keep water away from your foundation, your yard should slope at least six inches over a 10-foot span.  This should give you at least a 2% grade.  This way, any excess rainwater will drain away from your foundation.

Preventing water damage is a lot cheaper than paying for repairs.  If you follow these five tips, you’ll not only reduce maintenance costs but you’ll also add years to your home.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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“Like it never even happened.” only happens here.

How Dirty is My Gym? Bacterial Levels in Athletic Facilities

2/13/2018 (Permalink)

Building Services How Dirty is My Gym?  Bacterial Levels in Athletic Facilities This shower floor has an ATP score of over 3,000--well above the <10 score we maintain for safety and cleanliness.

How Dirty is My Gym?

Bacterial Levels in Athletic Facilities

It’s sometimes easy to see when something isn’t clean.  A floor can have mud tracks or a piece of equipment an unpleasant smell.  Yet, sometimes, what looks clean can actually be hosting a high level of microbial contamination that isn’t visible to the naked eye.  

Microbial contamination is very common in athletic facilities, but it can happen everywhere--from hospitals to schools, to hotels and stores.  Every surface and textile can host microorganisms, including allergy and disease-causing bacteria including MSRA (staph bacteria), gram-negative bacteria (salmonella, E. coli), fungi, mold, and mildew.   

SERVPRO® of Richardson tested an athletic facility for contamination levels, and we found high levels of bacteria in the following places (click for photos):

In an athletic environment, its important to both clean surface areas where athletes are likely to make contact, yet ensure that the disinfectant used is safe for skin contact and does not leave an unpleasant or lingering odor.  

When we’re asked to clean facilities, three questions are normally asked:

  1. How do you clean these areas without leaving a chemical odor or harming an athlete's skin?
  2. How do you really know its clean?
  3. When are you available and how fast can you do the work?

How do you clean these areas without leaving a chemical odor or harming an athlete's skin?

SERVPRO® of Richardson has various options to help meet the needs of different teams and facilities.  A popular option is to use a Fragrance-Free Disinfectant with anti-microbial, mildewcide, bactericide, fungicide, and deodorant properties.  Once this cleaning agent is dried on the surface, it’s safe for an athlete to touch.  To further help eliminate odor, we can also install a temporary air scrubber with carbon and HEPA filtration for the duration of the cleaning process.  

Whatever the needs of your facility, rest assured that we will find a way to help.

How do you really know its clean?

When it comes to health and safety of players, looking clean is not good enough.  

Clean has to be proven.  

SERVPRO® of Richardson approaches cleaning tasks with an objective and science-based approach.  We use ATP testing to prove contamination levels.  ATP--adenosine triphosphate--is found in all living cells and is often called the molecular unit of currency of intracellular energy transfer.

Anything alive has ATP.  The greater the ATP level, the greater the microbial contamination.  

SERVPRO® of Richardson takes an ATP sample before and after cleaning.  We test before to prove that the item is contaminated enough to warrant professional cleaning and afterward to prove it's been sanitized successfully.  Any item with a score of 10 or below is considered sanitary.  Anything above that warrants a second cleaning.  

To read a thorough explanation of ATP tests and what their results mean, read our article “Proving Contamination Levels (and Cleanliness) on Hard Surfaces”.

Check out a before and after photo:

Sink Handle Before & After

When are you available and how fast can you do the work?

We are available 24/7.  The cleaning should be scheduled when the facility is not in use.  The time it takes for testing, pre-cleaning, sanitation, and post-testing varies on the size of the facility and the degree of contamination.  Most facilities can be cleaned in less than one (1) day.  Give us a call to schedule a free consultation.  

Does my gym need professional cleaning services?

If you’re unsure whether you need professional cleaning services like ours, we can still test your facility for contamination levels and provide you with a report that will detail which areas pose a health risk to athletes and should be cleaned.  Give us a call at (972) 690-1414 to schedule an estimate.  We will take a look at your facility and will provide you a bid for pre-testing.  

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We routinely provide commercial cleaning services for our business customers.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Proving Contamination Levels (and Cleanliness) on Hard Surfaces

2/12/2018 (Permalink)

Building Services Proving Contamination Levels (and Cleanliness) on Hard Surfaces This shower floor was ATP tested prior to cleaning. Its score was 3,263--a fail. A passing score on a non-porous material is 10 or less.

Proving Contamination Levels (and Cleanliness) on Hard Surfaces

Contamination on hard surfaces happen everywhere--schools, gyms, stores, homes, and hospitals.  When SERVPRO of Richardson is called to sanitize an environment, the first action our team takes is to test for surface contamination levels.

Anything alive has ATP.  The greater the ATP level, the greater the microbial contamination.

We take an ATP sample of different surfaces before and after they are cleaned, and this is how we prove 1) your surface was dirty enough to warrant professional cleaning, and 2) after being cleaned, our team has successfully sanitized the area.

Taking an ATP sample is simple.  

First, we use an ATP Sampling Swab and swab the surface area of the affected textile.  The swab is coated with a detergent that lifts ATP from the textile.

Then, we moisten the swab with a bioluminescent reagent, which will make the ATP create light.  The amount of light that is created is directly correlated to the amount of ATP on the textile.

Finally, we insert the wet swab into an ATP meter, which measures the light.  The result we receive is in Relative Light Units (RLU).  Using this data, our technicians know the level of contamination.  

Our measurement of non-porous contamination is:

  • Pass:  =<10 RLU
  • Fail: >10 RLU

A Pass score puts the item at a “food grade safe” level, meaning it is clean enough to prepare food on without the risk of contamination.  If an item receives a Fail score, it will be cleaned again.

Proven Clean

SERVPRO of Richardson ensures our cleaning process is objective and science-based.  We use an EPA registered disinfectant with anti-microbial, mildewcide, bactericide, fungicide, and deodorant properties.  Our disinfectant helps prevent:

  • Allergy-causing bacteria
  • Disease-causing bacteria including MSRA (staph bacteria)
  • Gram-negative bacteria (salmonella, E. coli)
  • Fungi
  • Mold
  • Mildew

If odor is a concern, we can use a Fragrance-Free version of our deodorizer, which contains all the same bacteria-eliminating properties.  We can also temporarily install an air scrubber with carbon and HEPA filtration for the duration of the cleaning process.  

When it comes to health and safety, looking clean isn’t good enough.  

We prove it’s clean.  

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Industry Terms for Fire Damages

1/18/2018 (Permalink)

Industry Terms for Fire Damages

When a property experiences a fire, a homeowner and commercial property manager will begin to hear a lot of terms they may be unfamiliar with.  Familiarizing yourself with this vocabulary will help facilitate your understanding of what is happening.

Rest assured that if you should ever need our help, our 3-Expert Team will walk you through the process of cleanup and restoration.

Fire Damage:  This is a general term that says a fire was the cause of loss.

Stabilizing the Structure:  This refers to the need to make a structure safe enough for our technicians to begin cleanup and remediation work.  The fire must be completely put out.  It may also include roof tarping, board-up, temporary fencing, and a security guard.

Roof Tarping:  A thick, weatherproof piece of plastic tarping will be attached to the roof to prevent precipitation from entering the building and causing secondary damage.  

Board-Up:  When pieces of board are placed over damaged windows and doors to prevent precipitation from entering the building and also to deter possible break-ins.

Temporary Fencing:  When a temporary fence is installed around the perimeter of the property or highly damaged areas to prevent possible break-ins and keep the general public away from sensitive areas.

Security Guard:  When a structure cannot be immediately stabilized (for example, it’s raining and it’s not safe to tarp the roof), a 24-hour security guard can be hired to protect the property.

Secondary Damage:  A damage that occurred which did not come from the original source.  For example, in a fire damage, the fire is the primary damage.  Secondary damage may come from the water used during firefighting efforts.

Pre-Loss Condition:  Means to put the property back together the way it was before the fire damage. This is the goal of the insurance company when a fire damage occurs.

Smoke Damage:  When smoke particles have embedded themselves in a material, like a wall, clothing, or piece of furniture.  Smoke damage cannot usually be seen, but it can be smelled.  Cleaning and deodorization should take place.

Soot Damage:  When soot has sullied a material.  Soot is produced by the incomplete burning during the fire.  It is acidic and causes damage to materials when it’s not properly or promptly cleaned.  Cleaning and deodorization should take place.

Demolition:  When a material has experienced permanent damage and cannot be cleaned, it is removed and thrown away.

Containment:  When thick plastic is set up in order to isolate the airspace of a room.  This is done so that deodorization techniques can be more effective or to prevent an unaffected area of a property from becoming contaminated.

Air Scrubber:  A machine that cleans the air.  

HEPA Filter: High-Efficiency Particulate Arrestance filter can catch particles as small as 0.3 microns.  This is our filter of choice when using an air scrubber.

Deodorization:  When an item or property is rid of smells caused by the fire damage.

Structural Framing:  The structure of the property, like beams.  If the structure has been damaged, it must be replaced.

Contents:  Anything that is not part of the structure, like furniture.  When affected, contents can either be cleaned on-site or taken back to our cleaning facility.

Textiles:  If you turned the property upside down and everything fell out, the items that fell and did not break are textiles.  These include clothing, shoes, plush animals, etcetera.  When affected, textiles are taken back to our facility for cleaning.

Pack-out / Pack-Back:  When the structure isn’t safe, contents and textiles are moved out of the property and taken to our facilities for cleaning and storage.  They are returned when the property is clean, reconstructed, and safe for inhabitants.  Items may also be delivered to a second location if the owner would like them returned sooner.

Storage:  Items that have been packed-out are stored in our facilities until they can be returned.

HVAC & Duct Work:  Heating, Ventilation, and Air Condition system.  Ducts are the pathways for the cold or warm air to travel around the property.  Many times, the HVAC system needs to be cleaned after a fire damage because smoke has accumulated inside of it.

Emergency READY Profile:  An ERP helps provide a plan of action for a property before any disaster happens.  It provides us your property’s information, like room sizes and types of flooring, so our response is faster, should anything ever happen.  You can fill one out on your own using SERVPRO’s READY Plan website or you can schedule one of our team members to visit your property and fill one out for you at no cost.  Be sure to list SERVPRO of Richardson as your preferred SERVPRO franchise.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Commercial Fire Damage Services

1/18/2018 (Permalink)

Commercial Fire Damage Services

When your business suffers fire damage, you need to know what next steps to take to begin the cleanup and restoration process as soon as possible.  Business interruptions are expensive.  SERVPRO of Richardson has been helping businesses open their doors after disaster for over 30-years.  We offer the following fire damage services:

  • Roof Tarping: we will install a thick, weatherproof tarp over the damaged portions of your roof to prevent precipitation from coming in and causing secondary damage.
  • Board Up: we will install temporary boards over damaged doors and windows to prevent precipitation from coming in and to deter possible break-ins.
  • Temporary Fencing: we will install a temporary fence around the perimeter of your property to deter the public from entering sensitive areas.
  • 24-Hour Security: if a board up can’t take place for any weather-related reason, we will install a security guard for your property until our crews can safely install them.
  • Water Damage: a water damage occurs at most fires due to firefighting efforts.  Standing water can cause secondary damage to your structure.  We will extract all standing water to prevent further damage.
  • Structural Cleaning & Deodorization: after the building is secure, we will begin the process of cleaning and deodorizing your property.  Permanently damaged debris will be removed and all soot and smoke odor will be removed.
  • Contents & Textile Cleaning: soot and smoke-affected contents and textiles can be cleaned and deodorized.
  • Move-Out / Move-Back: if any contents need to be cleaned and deodorized and your structure is still not safe, we will transport the items back to our cleaning facility and then move them back.
  • Storage Space: should your contents need temporary storage space, they will be stored in our warehouse until your property is safe again.
  • Reconstruction: any structure that was permanently damaged removed can be replaced.
  • 3-Expert Contact Team: you will be assigned 3 different people that will be your main points of contact throughout your entire process.  These individuals will be responsible for communication with insurance, cleaning and remediation, and reconstruction.

Emergency READY Plan (ERP)

The SERVPRO Emergency READY Plan is pre-planning for the cleanup and restoration of your business before a disaster even happens.  We understand that business disruptions are expensive, and nearly half of U.S. businesses close due to a disaster.  Every minute counts.  A READY plan helps makes the cleanup and restoration process faster by letting us know things such as the size of your rooms, type of flooring, etcetera.

We recommend completing a READY plan soon.  Give us a call and we’ll schedule a team member to visit your property and prepare a plan for you at no cost.  Or, you can fill out a plan yourself at SERVPRO’s Ready Plan website.  Make sure to list SERVPRO of Richardson as your preferred franchise.

SERVPRO of Richardson has over 30-years of experience remediating water, fire, and mold damage.  We are also a Texas Licensed Mold Contractor servicing Richardson and all surrounding Dallas and Ft. Worth communities.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Controlling Mold Growth in Your Home or Business

1/17/2018 (Permalink)

Controlling Mold Growth in Your Home or Business

Mold cannot be completely removed.  It is a natural part of our environment and exists in microscopic spores.  Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This isn’t possible.  What you are going to be doing, instead, is removing the triggers in your home that cause mold that causes large amounts of mold growth.

Where Mold is Likely to Grow

Mold is likely to grow in places that are dark, warm, and humid.  These places include kitchens, bathrooms, and laundry rooms.  It’s also likely to grow in places that have previously had a water damage that wasn’t dried properly.  If you smell something musty in the air or see black spots growing on your walls, you may have mold.

How to Control Mold Growth

  1. Fix anything that is leaking.  That includes pipes, windows, and roofs.  A leaking structure or pipe that isn’t fixed will eventually cause mold growth and damage the structure that is absorbing its moisture.  Most people discover a leaking roof or pipe when they see secondary damage to their home, like a small pool of water on the floor or a water spot on their ceiling.
  2. Control the humidity in your home.  Mold likes to grow in high humidity.  An appropriate humidity level for your home is 40-50% Relative Humidity (RH).  In the winter months, it may be lower than 40% RH.  You can purchase a home hygrometer (a humidity meter) and temperature gauge at your local home and hardware store or online for less than $10.
  3. Ventilate humid areas.  Humid areas in homes are typically the kitchen, shower, and laundry areas where warm water is used.  After doing any of these activities, turn on your ventilation fan.
  4. Hire an experienced and proven water damage cleanup company.  If your property experiences flooding, hire a company with a record of successfully cleaning water damages from properties.  This company should extract water and monitor your property as it dries.  Ask for documentation to verify your structure has been properly dried.

If you find or suspect mold growing in your home, call us.  We will assess your property and, if anything is found, remediate your mold and help you find the cause of the mold and fix it.

Free, No Obligation Mold Assessments

SERVPRO of Richardson has over 30 years of experience mitigating water, fire, and mold damages.  We are a Texas licensed mold contractor and respond 24/7 every day of the year.  Call us.  We offer free, no obligation mold assessments, and we’re ready to help.

How Quickly Can You Get Rid of Mold and Texas Mold Assessment and Remediation Rules

1/17/2018 (Permalink)

How Quickly Can You Get Rid of Mold?

When a homeowner or commercial property finds mold, one of the first questions we are often is how quickly we can get rid of the mold.

Removal versus Remediation

Mold cannot be truly removed from an environment.  It is a natural part of our environment and exists in microscopic spores.  Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This isn’t possible. We understand mold and mold growth.  We will remediate your property’s mold growth and help make its levels safe for you and other inhabitants.

The Speed of Remediation Depends on the Size of the Mold Growth

Texas requires licensed mold contractors to remediate mold in residential and commercial properties, which SERVPRO of Richardson is.  However, not every mold growth needs to be reported to the state.  It all depends on size.  Our mold specialist will visit your property and tell you if the mold can be remediated immediately or needs to be filed with the state.

Less than 25 Contiguous Square Feet

If the mold growth is less than 25 contiguous square feet, then the mold does not need to be filed with Texas.  Our mold technicians can begin remediation immediately.

More than 25 Contiguous Square Feet

If the mold growth is more than 25 contiguous square feet, then it falls under Texas Mold Assessment And Remediation Rules (TMARR), which require:

  • A Texas Licensed Mold Assessor to write a Mold Protocol.  We cannot legally choose an assessor for you; we can give you a list of assessor for you to choose and make an appointment.
  • A Texas Licensed Mold Contractor (us) will file a Work Plan and schedule the job with the State of Texas.  Once the Work Plan is filed, we must legally wait at least five (5) business days before starting the job.
  • When we finish the mold remediation, the Mold Assessor has to check the cleaning to make sure it’s successful.  If it is, they will issue a clearance document.
  • The Texas Licensed Mold contractor (us) can then issue a Certificate of Mold Damage Remediation to you which documents the success of the cleanup for your insurance provider or future home buyer.

Be assured that our team of mold specialists will be available and happy to walk you through every step of this process.  

Free, No Obligation Mold Assessments

SERVPRO of Richardson has over 30 years of experience mitigating water, fire, and mold damages.  We are a Texas licensed mold contractor and respond 24/7 every day of the year.  Call us.  We offer free, no obligation mold assessments, and we’re ready to help.

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

How Mold Grows

1/17/2018 (Permalink)

How Mold Grows

When a homeowner or commercial property manager finds mold, they often want to get rid of it as soon as possible.  When our mold specialists arrive to inspect the property, we’re often asked:

  • Is mold dangerous?
  • How quickly can you get rid of the mold?
  • How will you get rid of the mold?
  • How did the mold get there when the wet spot was way over here?

Is Mold Dangerous?

According to the Center for Disease Control and Prevention (CDC), mold may cause a variety of health effects in some individuals and none in others.  People sensitive to molds may have nasal stuffiness, coughing, and eye and skin irritation.  People with mold allergies can have more severe reactions.

How Quickly Can You Get Rid of Mold?

Mold is a natural part of our environment and cannot be completely removed.  Companies who make the claim to be able to fully remove your environment of mold simply can’t.  Instead, we can remediate mold growth to help the levels of mold in your property be safe for its inhabitants.  How quickly we can remediate your mold depends on its size.  Texas requires a licensed mold contractor to remediate your mold, which SERVPRO of Richardson is.  

  • If your mold is smaller than 25 contiguous square feet, the mold does not need to be reported to Texas and we can begin remediation immediately.  
  • If the mold is more than 25 contiguous square feet, then the mold must lawfully be filed to be remediated with Texas; the remediation process will, therefore, take about 5 days longer as the documentation is processed.

Either way, our mold specialists will walk you through the mold remediation process and make sure your property is taken care of.

How Will You Get Rid of the Mold?

Our first step when remediating a mold is to set up containment.  We do this to prevent the spread of mold spores to other parts of your home.  Mold is very small, sometimes smaller than a pinhead, and can spread through the air when it’s disturbed.  When the affected has been contained, then we use other techniques to either clean the area or remove the damaged mold-affected structure.  If there is affected clothing, we can transport it back to our cleaning facility and clean that clothing in a specialized machine.

How Did the Mold Get Over There When The Wet Spot Was Over Here?

Mold grows is a dark, warm, and moist environment.  We find it often at and near sources of small water leaks that hadn’t been detected until a water spot presented itself or a homeowner began to experience symptoms of mold sensitivity.  When mold is disturbed, it flies through the air and lands somewhere else, where it can continue to grow if the right environment is present.  Mold can also enter into a home from the outdoors through doorways, windows, the air conditioning system, and even cling to your pet’s fur.  For more information, read our article Where Mold Hides.

Free, No Obligation Mold Assessments

SERVPRO of Richardson has over 30 years of experience mitigating water, fire, and mold damages.  We are a Texas licensed mold contractor and respond 24/7 every day of the year.  Call us.  We offer free, no obligation mold assessments, and we’re ready to help.

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Source:

Central for Disease Control and Prevention Article Facts about Mold and Dampness.

What's That Brown, Yellow Spot on My Ceiling?

1/17/2018 (Permalink)

Water Damage What's That Brown, Yellow Spot on My Ceiling? This large water stain was a result of a water damage on the floor above. Water stains can also be much smaller.

What's That Brown, Yellow Spot on My Ceiling?

You’ve likely seen a brown, yellowish spot on a ceiling somewhere.  These colored spots are water stains, which are often caused by a roof or pipe leak above the ceiling where the spot is located.

Many DIY websites advice you to find and fix the cause of the leak and then spray paint the spot on the ceiling to cover up the stain.  

But you also need to check for moisture.  

Some homeowners and commercial property managers that have called us have followed the advice above but forgot to check for moisture.  The result was an attic space that remained humid and became an environment responsive to mold growth.  It was not surprising to find mold in their attics when we assessed their property.

What If I See a Water Spot on My Ceiling?

Don’t wait to get it taken care.  Since the spot is a symptom of a problem in the space above it, delaying getting it fixed may result in further damage to your property.  SERVPRO of Richardson is a full-service provider.  If you find a water spot, we’ll do the following:

  1. Find the source of the leak and get it fixed.  It will likely be a slowly leaking pipe or small damage to your roof.  
  2. Check for wet structure and materials in your attic where the leak was.  Anything that is wet will either be dried or, if permanently damaged, removed.
  3. Check for mold growth and remediate if any is found.
  4. If any portion of your structure needed to be removed, we can replace them.

Free, No Obligation Assessment

SERVPRO of Richardson has over 30-years of experience.  We service Richardson and all surrounding Dallas and Ft. Worth communities.  We are also a Texas Licensed Mold Contractor.  We can be reached 24/7 at (972) 690-1414.  

Follow us:

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www.SERVPROrichardson.com

“Like it never even happened.” only happens here.

Storm Emergency Services

1/17/2018 (Permalink)

Storm Emergency Services

Storms are not a common occurrence in Texas.  In Dallas, we see just a few days of freezing temperatures in a year.  Every few years, a strong hail storm can occur.  Otherwise, we have the luxury of enjoyable temperate or warm temperatures for the majority of the year.

Yet, when there is a winter storm in Dallas, we see a sharp increase in properties that experience damage.  From flooded homes due to frozen pipes bursting, to fire damages caused by portable heaters, we are always ready to help.  

SERVPRO of Richardson is always active during storm situations.  We offer the following services:

Water Damage (Flooding)

Usually caused by frozen pipes that have burst, but other times by a damaged roof, we are available 24/7 for your water damage.  We will extract standing water and place drying equipment in your home.  We will monitor the drying process until your home has dried correctly.

Fire Damage

Regardless of the reason for the fire damage, we are available to provide the following:

  • Roof Tarping: we will tarp the damaged portion of your roof using thick, weatherproof plastic.  This will prevent further precipitation from entering your home until the roof can be permanently fixed.
  • Board Ups: we will board up any damaged portion of your property, such as doors and windows.  This will prevent precipitation from entering your home and deter possible break-ins.
  • Temporary Fencing: along with board ups, we can install a temporary fence around your property to deter the public from entering your property and provide an extra layer of security.
  • 24/7 Security Guard: when it is impossible to perform immediate board ups or install temporary fencing (for example, if we’re in the middle of an ice storm), we can assign a security guard to protect your property until our technicians can safely provide other emergency services.

Move-Out / Pack-Out for Contents

Sometimes, a move-out or pack-out is needed.  This is especially the case when the majority or entire property has been affected by smoke or soot.  We will pack-outs your property’s contents and take them to our facility, where they can be cleaned and stored until they’re safe to be returned.  

Temporary Warehouse Space

When a move-out or pack-out is done, we will provide temporary storage space to keep your items safe until they can be returned.

Textile Cleaning

If you have textiles (clothing, plush animals, shoes, etcetera) that have been affected by Cat 2 or Cat 3 water or smoke and soot, they can be taken back to our facility for cleaning.  Priority clothing can be cleaned returned in as little as 72-hours. Learn more about how we clean and prove the cleanliness of water-affected textiles and smoke and soot-affected textiles.

SERVPRO of Richardson has over 30-years of experience.  We service Richardson and all surrounding Dallas and Ft. Worth communities.  We are also a Texas Licensed Mold Contractor.  We can be reached 24/7 at (972) 690-1414.  

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www.SERVPROrichardson.com

“Like it never even happened,” only happens here.