You Called Us - Now What?

4/1/2024 (Permalink)

Call SERVPRO of Richardson if your house floods.

Experiencing a flood in your home can be a stressful and overwhelming situation, but SERVPRO of Richardson has a team of experts that can assess and address water damage.

Call us right away - but you can also help minimize damage and expedite the recovery process. Here are essential steps to take before SERVPRO gets there:

Prioritize Safety: Safety should always come first. Before taking any action, ensure that it's safe to enter your home. Turn off the electricity and gas supply to prevent the risk of electrical shocks or gas leaks. Avoid walking through floodwaters, as they may contain harmful contaminants or hide hazards.

Assess the Damage: Take photographs or videos of the flooded areas for insurance purposes. Document any visible damage to furniture, appliances, walls, and flooring.

Protect Belongings: Salvage any items that haven't been damaged by the floodwaters. Move them to a dry, well-ventilated area to prevent further deterioration. SERVPRO will help dispose of carpet and furniture that cannot be repaired.

Remove Water: Start the process of water removal as soon as possible to prevent further damage and mold growth. Use a wet vacuum, buckets or even towels to remove standing water from the affected areas. If possible, block off affected areas to prevent water from spreading. Place aluminum foil or wood blocks under furniture legs to prevent them from absorbing moisture from the floor. Open doors and windows to improve ventilation and aid in the drying process.

Document Everything: Keep detailed records of all cleanup and mitigation efforts, including photographs, videos, and written notes. This documentation will be essential when filing insurance claims and working with restoration professionals.

Taking these proactive steps before professional help arrives can help mitigate damage, expedite the restoration process, and ensure the safety of you and your family.

While dealing with a house flood can be challenging, acting quickly and decisively can make a significant difference in the outcome.