If you have a fire or water emergency, please call us now at (972) 690-1414

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

A Day in the Life: Christi Robinson, SERVPRO Sales

4/18/2017 (Permalink)

SERVPRO Sales Christi Robinson Christi Robinson, Sales Representative for SERVPRO of Richardson Texas.

“Good morning!” is what Christi says as soon as she walks into the marketing and sales office.  She’s greeting Gracie, the office pet. A few moments later, Christi is at her desk, and the day’s work begins.

“One part of my job is to finish estimates, lead crews on some projects, and complete follow-up visits,” Robinson explains.  This is what she’s scheduling before 8 A.M. before the crews arrive and the entire office begins to hum with the day’s excitement.  For a few quiet minutes each morning, it’s just Christi and Gracie checking emails and preparing. Then, Christi is gone to the daily Work-In-Progress meeting, and by 8:30, she’s out the door to the day’s fieldwork.

The Work in Progress is a mandatory daily morning meeting for every member of the company.  Here, production managers update everyone on each job’s progress and what work they expect to be completed today.  As with all emergency services companies, we also make plans to have crews available for the next water damage or fire damage emergency.  In less than half an hour, everyone has received their instructions for the day and they’re out the door with Christi right behind them.

When Christi is not in the field working with a customer, she’s at the office preparing, sometimes with the rest of the marketing team.  “My other responsibilities are to market to old and new clients and assisting with social media.” Most of our office’s candid employee shots on our social media accounts have been taken by Christi.  She’s well known around the office for her ability to capture someone in their best light.

She’s also known in the field for her ability to connect with customers.  “People, no matter what their social status, are vulnerable in time of need.” She keeps this in mind as she works with people experiencing a disaster at their property.  “They want an open ear or a shoulder to lean on when going through a loss. That’s what I try to provide for them throughout their entire project. It’s what they deserve.”

Between water and fire damages, mold remediation, general cleaning, and now with textile cleaning added to our list of services, Christi’s day can be unpredictable.

A typical day can involve visiting customers waiting for a cleaning bid, but when a customer calls in with an emergency mold growth situation or a fire damage happening at their property, Christi has to quickly react and head to their property.  Some days require her to be out in the field until the late evening.

It’s the life of a sales representative in an emergency restoration company.  “Every day is like opening a present--it’s something new and interesting. It keeps me motivated.”

After years with our company, success is still defined by one thing for Christi.  “A smile. I’m fulfilled when we can make our customers smile.”

Our sales representatives are available for free estimates.  

Contact us for any of the following:

Carpet Cleaning

We offer one time cleanings and regularly scheduled cleanings.  We recommend your carpet be deep cleaned at least once a year and more often if you have multiple pets in your household.

Cleaning Services

Junk Removal / Debris Removal

Even if your junk contains biohazard waste, we will still be able to carry it away.  Many regular junk removal companies do not offer biohazard removal.

Crime Scene Cleanup

After the police investigation is over, we offer a discreet and private cleaning of the crime scene.  

Air Duct Cleaning / HVAC Cleaning

Cleaning air ducts can improve the air quality of your home or office.  It may also help take care of odors that otherwise can’t be taken care of, such as pet odor.

Odor Removal

We have dealt with many types of odor removal, from dead rodents to smoke smells.  Each odor removal project is different and requires an inspection of the home or property.

Hoarding Help

Move Out Cleaning Service

When you move out and need your home to look great for a potential home buyer, we can help you prepare with deep cleaning services.

Car Cleaning Service

If something spills in your car or food is left overnight, we’re happy to look at your vehicle and recommend which kind of cleaning service it requires.

Commercial Cleaning Services

We offer one time cleanings to scheduled cleanings as frequently as every day.  We’re willing to listen to your company’s needs and alter our services to your schedule.

Mold Inspection

Our office has a Texas Mold Remediation Contractor license.  We have handled mold removal of all sizes in both residential and commercial properties.

Biohazard Cleanup

Deep Cleaning Services

Construction Debris Removal

After a construction project, there is a lot of fine dust that has to be cleaned up.  Our technicians will use HEPA vacuums and air duct cleaning to help remove the dust.

Smoke Odor Removal

Suicide Cleanup / Trauma Cleanup

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Collin County, North Texas

SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas.  We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

Follow us:

Facebook  Twitter  Instagram  Linkedin   YouTube

www.SERVPROrichardson.com

“Like it never even happened,” only happens here.

Other News

View Recent Posts