Julie Goguen: A Day in the Life of a SERVPRO Accountant
She’s been working for at least an hour before most people have taken their first sip of coffee -- not that she’ll take any if you offer her some. “Dr Pepper is my caffeine, but not until lunchtime,” she says. “Hot fries do wake me up, but I can’t have those for breakfast, can I?”
She laughs. She’s always in a good mood, which is what she’s known for around the office along with her ability to be everyone’s friend.
And here we find what might be one of the few extroverted accountants in the world. And the bravest.
There was once a loud bang outside the office. When everyone either cowered around their desks or ran to the back of the building, Julie was the only one that ran out the front door. It turned out a car was backfiring.
She also stopped a robbery at a department store one random Tuesday evening, but that’s a story for another day.
Julie is married with three kids and a few dogs at home. We think they have a pretty normal life, but they might be The Incredibles trying country living for a while until the world needs them again. We’ll see.
What we know with certainty is that Julie is the Keeper of Keys for our office. She knows the name of every client that’s needed our help in the past year. She knows every tax identification number by heart. Due dates and phones numbers are ingrained in her memory. Birthdays, anniversaries and special occasions are stored in mind, too.
She comes in early, stays late, answers messages in the evening, two, five, or six in the morning, keeps our books updated, our ratios comfortable, and our vendors alert of our changing needs. Her department is a well-oiled machine.
And, sometimes, if you call us at 3 in the morning, she’ll be the on-call manager picking up your call.
If you ever hear her say, “If you don’t turn in your receipt, I’m not going to give you the reimbursement. That’s final,” you know she’s talking to the owner. It happens.
A while back, she saw the movie The Accountant and said, “I can do better,” and no one questioned her.
And, sometimes, yes, she sneaks in some hot fries in the morning.
Every SERVPRO franchise is independently owned and operated. SERVPRO of Richardson has been serving the Dallas Fort Worth community for over 30 years by the same family.
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SERVPRO of Richardson is a water damage restoration and fire and smoke damage restoration company on the border of Richardson and Plano Texas. We have performed work in Dallas, Plano, Grapevine, McKinney, Frisco, Allen, and other North Texas communities in Collin County for over 30 years. With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections. You can trust us to restore your home or business.
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“Like it never even happened,” only happens here.