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Fire & Water - Cleanup & Restoration


Condo Needs Water Damage Restoration in Dallas

Water Cleanup in Dallas, TX

When the upstairs in this Dallas condo flooded, the water created a stream down the stairs.  When we arrived to do water damage cleanup, we knew the soaked carpet meant wet stairs underneath.  We had to react quickly to prevent a mold problem.

In many cases, it’s possible to save carpet during water removal.  If the water is Category 1, it’s considered clean and safe for habitants.  In these cases, the carpet is lifted off the floor, the padding removed, and air circulated with dehumidification is introduced to dry both the carpet and the flooring.  

When water damage is considered Category 2 or Category 3, neither the carpet or pad can be saved.  This was the case in this Dallas home. Without the possibility of the carpet being saved, it was taken off.  

When we have to remove the carpet and pad from a water damaged home, we save a small sample of each and take them back to our cleaning facility.  The samples are tested and the results are sent to your insurance adjuster. Our report tells them about the type, color, and weave of fabric so they are able to replace it with one of like quality.

With water removal complete, our team set up drying equipment.  Our commercial equipment consists of strategically placed air movers and dehumidifiers.  If specialty equipment is needed, like drying mats or desiccants, they are also installed at this time.  In this home, we installed drying equipment according to our custom drying plan. The SERVPRO drying plan has been refined over decades of experience and scientific validation.  Its goal is to remove excess moisture from the air and help prevent secondary damageand mold problems.  

When water restoration involves stairs, our technicians try to stabilize them first.  It’s important to make sure they are the least impacted and remain in a safe and stable condition.  This way, our technicians can still access the second floor and continue to safely perform water damage repair.

Part of the SERVPRO drying plan involves daily moisture monitoring.  A technician visits your property once a day and records atmospheric conditions in your home.  With the readings, we know how our equipment is performing. If need be, we will move our equipment to target areas that need more dehumidification.  When our drying plan is going well, we will slowly take away equipment until everything has been dried to plan. Visiting your property every day helps us make sure our equipment is working properly.  Taking away equipment also minimizes the cost of your water damage restoration. A copy of our drying log is sent to your insurance adjuster to validate our water damage restoration process.

After the water mitigation portion is complete, the property is ready to be rebuilt.  For this property, carpet restoration included replacing the stairwell’s carpeting.

Our SERVPRO in Dallas is Available 24 Hours a Day

If you need water damage restoration in Dallas, we’re ready to help you 24 hours a day.  We have performed residential and commercial restoration in all of DFW including Richardson, Frisco, Garland, Grapevine, and Plano, TX.  Our franchise has also participated in flood cleanup in Texas. We traveled to hurricane-affected communities and helped with restoration efforts.  We’re leaders in Dallas restoration with over 30 years of experience serving our hometown.

Our franchise works with all insurance companies and insurance adjusters.  We’ve helped thousands of people in need of water damage restoration navigate the homeowner’s insurance claims process, and we can help you, too.  When you choose to work with our franchise, you are assigned an administrator to help guide you from start to end.  Your administrator communicates daily with your adjuster to make sure your claim is processed correctly and as quickly as possible.  We understand the stress water mitigation causes in a family’s life. We are committed to make it, “Like it never even happened.”

Our crews are available for emergency water removal in Dallas  Fort Worth every day of the year. 

Our crews are available dispatch for 24 hour emergencies every day of the year.  We can be reached 24/7 at (972) 690-1414.  Call us any time!

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“Like it never even happened.” only happens here.